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Zendesk + Google Sheets Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Google Sheets

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Google Sheets

Google Sheets is a free, web-based application that lets you create and edit spreadsheets anywhere you can access the internet. Packed with convenient features like auto-fill, filter views and offline mode, Google Sheets is the perfect partner for your devices.

Google Sheets Integrations
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Connect the apps you use everyday and find your productivity super-powers.

  • Smartsheet Smartsheet

Best Zendesk and Google Sheets Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Zendesk

    Google Sheets + Zendesk

    Turn Your Google Sheets Rows into Zendesk Tickets Read More...
    When this happens...
    Zendesk New or Updated Spreadsheet Row
     
    Then do this...
    Zendesk Create Ticket
    If you want to get more organized in your business, this integration from Appy Pie Connect is great for you. After setting this integration up, every time a new row is added to a designated worksheet, we will automatically create a ticket on Zendesk. Enjoy the benefits of workflow automation, Integrate Zendesk with Google Sheets now!
    How It Works
    • A new row is added to a designated sheet in Google Sheets
    • Appy Pie Connect creates a corresponding ticket in Zendesk
    What You Need
    • A Zendesk account
    • A Google Sheets account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Office 365

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    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
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Connect Zendesk + Google Sheets in easier way

It's easy to connect Zendesk + Google Sheets without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Spreadsheet

    Triggers once a new spreadsheet is created.

  • New Spreadsheet Row

    Triggered when a new row is added to the bottom of a spreadsheet.

  • New or Updated Spreadsheet Row

    Trigger when a new row is added or modified in a spreadsheet.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Spreadsheet Row

    Insert a new row in the specified spreadsheet.

  • Share Sheet

    Share Google Sheet.

  • Update Spreadsheet Row

    Update a row in a specified spreadsheet.

How Zendesk & Google Sheets Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Google Sheets as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Google Sheets with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Google Sheets

Zendesk is a customer support software that can help companies manage their customer service software and also provide a better customer experience. Zendesk also allows the use of Google Sheets in order to add a new level of data analytics to your business. This is done by having the ability to connect Zendesk and Google Sheets.

This will give you the ability to help make your company more efficient by providing better information from your customers. You will also be able to get a deep analysis of customer behaviour and what they are looking for. It will allow you to provide better customer service.

Google Sheets is supported by Google Drive, which is free and easy to use. Google Sheets gives you flexibility in managing your data since it is compatible with many types of files. The integration of Google Drive and Google Sheets gives you a better way to manage your business.

Integration of Zendesk and Google Sheets

The integration of Zendesk and Google Sheets allows for the implementation of a new set of data analysis tops. The integration will allow for better customer service to be offered to your customers. Your customers will be able to communicate with you easier and more efficiently. They will also have an easier time understanding how you are working to respve their issue.

The integration of Zendesk and Google Sheets also allows you to keep track of your customer's data, which can be used in decision making processes. It also helps you easily create a personalised experience for each customer, allowing for them to have a great user experience. This leads to more customers being satisfied with the services provided by your company.

Benefits of Integration of Zendesk and Google Sheets

The integration of Zendesk and Google Sheets has many benefits for the business owner/manager. They include:

Easy access for questions and answers from customers through email or chat via Zendesk is made simpler with the use of Google Sheets. This provides a simple way for customers to understand what is going on with their issue, as well as when it will be respved. It also allows them to know what they can do until the issue has been respved completely.

Data can be automatically updated from Zendesk into Google Sheets, which improves efficiency in your business. Your employees will be able to view all of the information they need in one place, increasing productivity and reducing errors. When the data is updated correctly, you will be able to see trends in data, which allows you to provide personalised customer service that is tailored to each individual customer. This will allow you to learn what is working for your customers and what isn't, which then allows you to improve your services.

The integration of Zendesk and Google Sheets frees up time for your staff members who don't have time to sift through a lot of information in order to find the correct information. With the integration, they are able to find the information they need much more quickly, giving them more time to spend on other things that need doing. It also makes it easier for management to learn about how their agents are dealing with customers, as well as how long it takes them to respond to customers and what type of communication is used. This allows management to evaluate how each member of staff can improve performance while providing better customer service for those customers.

The integration of Zendesk and Google Sheets provides businesses with a new level of data analysis that can help improve their operations. It allows businesses to provide better services to their customers while saving time on decisions that require multiple steps before coming up with the correct answer or spution. The result is that businesses can become more efficient while offering better overall customer service.

The process to integrate Zendesk and Google Sheets may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.