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Zendesk + Google Calendar Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Google Calendar

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Google Calendar

Google Calendar is the time management and scheduling tool created by Google. It allows you to make appointments, organize your daily tasks, and more.

Google Calendar Integrations
Google Calendar Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Microsoft Outlook Microsoft Outlook
  • Calendly Calendly

Best Zendesk and Google Calendar Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + Google Calendar in easier way

It's easy to connect Zendesk + Google Calendar without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Event Start

    Triggers a specified time before an event starts.

  • New Event

    Triggers when an event is created.

  • New Event Matching Search

    Triggers every time an event matching a search is created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Detailed Event

    Add a new event on Google Calendar, defining each field.

  • Quick Add Event

    Create an event from incoming text sections. Google screens the text content for date, time, and description details.

  • Update Event

    Update an event. Updates only the fields that are filled.

How Zendesk & Google Calendar Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Google Calendar as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Google Calendar with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Google Calendar

Zendesk?

Zendesk is an online customer service and engagement platform that provides a combination of help desk, social media and live chat tops for companies to build better relationships with their customers. All these tops are combined into one platform to make it easy for businesses to manage the multiple channels they use to communicate with customers.

Zendesk is used by more than 500,000 businesses around the world. They include companies such as Tesla Motors, Sony Pictures Entertainment, Salesforce.com, and Intuit. Zendesk was founded in Copenhagen in 2007 by Mikkel Svane and Alexander Aghassipour, who wanted to create a way for businesses to better communicate with their customers. The Zendesk name is based on Zeus, the king of the Greek gods. He was the god of the sky and thunder and also ruler of Mount Olympus, where the gods lived. A zen master is someone who teaches people about Zen Buddhism. In this case, Zen Buddhism is a way of looking at the world in a way that allows people to experience the present moment fully.

Google Calendar?

Google Calendar is a time-management and scheduling calendar on Android, iOS, and desktop versions of Gmail. It helps users make plans and schedule events by keeping track of dates, deadlines, and schedules. Users can add several calendars for personal or work-related purposes. There are many features in Google Calendar that help it stand out from other online calendars. These features include integration with Google Maps, the ability to share calendars with others, and the ability to sync calendars with an Android phone.

Integration of Zendesk and Google Calendar

Zendesk and Google Calendar have integrated their services recently. This allows users to manage their company’s customer service tasks within an interface that is familiar to them. Google Calendar also integrates with Gmail, allowing users the flexibility of using either service depending on what they need for their business. Integrating Zendesk and Google Calendar creates a more efficient way for companies to manage their customer service functions. The process starts with creating an account on Zendesk. Once an account is created, the company’s customer service staff can start taking calls using the phone number associated with their account. The calls are then automatically recorded and stored in a designated fpder within Zendesk. This fpder can be accessed for future reference through Google Calendar. The recording can also be played using the Zendesk Helpdesk Chrome extension. A user can search through the recordings using keywords to find the audio file that they need for a particular situation.

Benefits of Integration of Zendesk and Google Calendar

Integrating Zendesk and Google Calendar has many benefits for both companies using Zendesk as well as companies that use Google Calendar. There are benefits for companies using Zendesk because it allows them to manage customer service tasks more easily through Google Calendar rather than having to use two different programs and switch between them frequently. Companies using Google Calendar benefit from being able to keep track of customer service calls and scheduling meetings within the same program. This helps them save time by not having to switch between different programs frequently or share information through email or other means of communication.

In conclusion, integrating Zendesk and Google Calendar has helped businesses manage customer service better by allowing them to monitor calls and schedule meetings within Google Calendar. This integration also makes it easier for businesses to use multiple platforms when managing their customer service functions, thereby saving time that is usually spent on switching between platforms often or sharing information through email or other communication methods.

The process to integrate Zendesk and Google Calendar may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.