Zendesk + GetResponse Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and GetResponse

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About GetResponse

GetResponse is a complete online marketing software that helps you grow your audience, engage with customers, and boost online sales. It's easy to use, affordable, and includes all the tools you need to manage email marketing campaigns from beginning to end.

GetResponse Integrations

Best Zendesk and GetResponse Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets
    When this happens...
    Zendesk New Ticket
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets
    When this happens...
    Zendesk New Ticket
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Zendesk {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + GetResponse in easier way

It's easy to connect Zendesk + GetResponse without coding knowledge. Start creating your own business flow.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Autoresponder

    Triggers when a new autoresponder is created.

  • New Contact

    Triggers when new contact is added to any list.

  • New Form

    Triggers when new form is added.

  • New Landing Page

    Triggers when a new landing page is created.

  • New List

    Triggers when a new list is created.

  • New Newsletter

    Triggers when a new newsletter is created.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Contact

    Creates a new contact.

  • Create Newsletter

    Creates a new newsletter.

  • Remove Contact

    Removes a contact from a list.

How Zendesk & GetResponse Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select GetResponse as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate GetResponse with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and GetResponse


Zendesk is a business software company that provides customer service and help desk services for companies to use. Zendesk often helps businesses provide better customer service, while also reducing the amount of time spent on individual tasks. Zendesk’s platform is used by over 30,000 companies in 150 countries. These companies include Groupon, Spotify, Zappos, GitHub, Atlassian, Shopify, Intuit, Sony, Pandora, eBay, Cisco, GoDaddy, Logitech, PayPal, Salesforce, Twitter, SAP, SoundCloud, The New York Times, Netflix, Dropbox, Yelp, LinkedIn, Uber and others.

Zendesk has raised more than $150 million in funding to date. Most recently in 2017 the company closed a $100 million round led by Accel Partners with participation from Morgan Stanley Expansion Capital. Previous fundings have come from Meritech Capital Partners, Redpoint Ventures, Benchmark Capital, Nordstrom, Gpdman Sachs and Emergence Capital Partners.

Zendesk was founded in Copenhagen in 2007 by Mikkel Svane and Morten Primdal. The company is based in San Francisco. It currently has offices in Tokyo, London and Dublin.


GetResponse is an online marketing company providing email marketing and automation tops for SMBs (small and medium-sized businesses. and large enterprises like Citrix Systems, H&M and Johnson & Johnson. With GetResponse’s software users can create landing pages and auto-responders; conduct A/B testing; send newsletters; send out marketing campaigns; create opt-in forms; manage social media marketing; handle affiliate marketing; automate email marketing; track leads; analyze leads; and more.

The company operates under the slogan “Email Marketing Done Right.” It has about 1 million customers around the world. It has offices in Ireland, Ppand and Romania. Its customers are located mainly in the US and Western Europe.

GetResponse was founded in 2001 in Krakow, Ppand by Michal Papis and Agata Groszek-Papis. The company is headquartered in Dublin, Ireland where its main development team is based. GetResponse has raised $112 million to date in two rounds of funding. Its most recent round came in 2016 when it raised $60 million from Insight Venture Partners. Previous fundings came from Bessemer Venture Partners and Intel Capital.

Integration of Zendesk and GetResponse

Zendesk and GetResponse have been integrated since September 2014 when the companies announced their partnership at Le Web in Paris. This integration allows users to create a single account on GetResponse’s website if they already have an account with Zendesk or if they want to sign up for a new account with Zendesk. With one single login it is possible to access both of these platforms from a single portal on GetResponse’s website. Additionally with this integration users can more easily import data from Zendesk into GetResponse via a wizard that creates a GetResponse campaign from a Zendesk ticket. This activity imports all of the data from a specific Zendesk ticket into a corresponding GetResponse campaign. This process allows users to more easily turn Zendesk tickets into GetResponse campaigns. In addition users can get emails from Zendesk tickets directly in their inbox at GetResponse using this integration feature. Finally this integration allows users to get analytics from both platforms more easily on a single dashboard on GetResponse’s website. Users can easily see metrics from both platforms on one dashboard and then use that dashboard to make better decisions about how they handle their customer relations management (CRM.

Benefits of Integration of Zendesk and GetResponse

This integration benefits both companies and their customers because it allows them to save time and money while also improving overall efficiency when managing customer relations. For example with this integration users only need one login to access all of their information on both platforms rather than needing separate logins with each platform. Users also only need one dashboard rather than needing separate dashboards with each platform. Additionally this integration allows users to make better decisions about how they manage their CRM because they can see metrics from both platforms on one dashboard and then use that dashboard to make better decisions about how they handle their CRM. Finally this integration saves both companies time and money because they can more easily integrate their products into each other’s platforms simply by entering the necessary data into predetermined fields within product forms such as surveys or contact forms. Overall this integration benefits all users but especially benefits small businesses because it gives them access to the same features as larger companies do at lower cost.

The process to integrate Zendesk and GetResponse may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.