Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Getform is a form backend management tool that lets you handle your web forms & submissions easilyGetform Integrations
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It's easy to connect Zendesk + Getform without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when new submission is received to a selected form.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zendesk is a software that provides customer support to companies. Moreover, it focuses on the different aspects of customer support such as marketing, sales, and operations. It provides a software that allows companies to manage their online reputation. As well, it enables users to create help desk tickets by themselves without any help of a customer support employee. In addition, it lets them store all their customer data in one place.
Getform is a software that lets users create surveys easily. It enables users to create surveys for their customers or for their employees. Moreover, it helps users to cplect user feedbacks for their products or services.
Getform and Zendesk have integrated to cover the needs of both companies. Getform is used by Zendesk to generate feedback from users about whether they are satisfied with the services provided by Zendesk. Consequently, it lets Zendesk improve its customer service. On the other hand, Getform is used by Zendesk to generate feedback from customers about their products and services to improve their products and services.
Integration of Getform and Zendesk enables both companies to provide quality customer services to their customers. It also improves the relationship between companies and their customers. This integration also creates a better working environment for employees as they can work from anywhere without the help of an employee.
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