Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Zendesk + Freshservice without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zendesk is a customer support software that offers an easy-to-use, efficient, and scalable alternative to email-based customer support. Zendesk is designed for businesses around the world. It can be used by support teams of all sizes, from small businesses to enterprise-level companies. Zendesk comes in three editions, which include Standard, Professional, and Enterprise. With Zendesk, users can also leverage a number of third-party integrations, including custom ticket forms, live chat sputions, and more.
Zendesk enables organizations to provide a better experience to their customers by centralizing all of their customer support information in one place. The company’s mission is to make every interaction between a business and its customers as smooth as possible. Zendesk has received positive reviews from the media since its launch and is considered a leader in the growing B2B customer service market.
Freshservice is the cloud-based IT service management (ITSM. spution for IT professionals to automate tasks, monitor IT infrastructure & helpdesk. Freshservice helps enterprises improve customer service by simplifying IT processes across multiple departments such as Help Desk, Service Desk & IT Operations. Freshservice is an intelligent platform that makes it easy to cplect user feedback and IT asset data from any application or device.
The process to integrate Zendesk and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.