Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. From new to used, collectible to rare, fashion to electronics, cars, real estate, and more, eBay's peer-to-peer marketplace connects millions of buyers and sellers across thousands of categories.eBay Integrations
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It's easy to connect Zendesk + eBay without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new order is made.
Triggers when any order is updated.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zendesk – In-Depth Analysis, Information and News. Get the latest information, analysis, and news on Zendesk.
eBay – In-Depth Analysis, Information and News. Get the latest information, analysis, and news on eBay.
Zendesk is a software-as-a-service company based in San Francisco, California. Founded in Copenhagen, Denmark, it is one of the fastest growing software companies in history. It provides customer service software for businesses with service-based businesses, including online marketplaces. The company was founded by Mikkel Svane and Thomas Birchnall in 2007 and has 730 employees.
The company was founded in Copenhagen, Denmark by Mikkel Svane and Thomas Birchnall in 2007 and since then it has grown rapidly to more than 750 employees across 30 international offices. Zendesk’s main product is a customer support software that allows companies to provide customer support through multiple channels such as email, phone, or social media. Zendesk also offers products for marketing, sales, and service agents.
eBay Inc. (stylised as ebay. is an American multinational consumer-to-consumer corporation that manages eBay.com, an online auction and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide. The website is free to use for buyers, although sellers are charged fees for listing items and again when those items are spd. The AuctionWeb was founded in 1995 by Pierre Omidyar as part of a larger personal site. One of the first items spd on AuctionWeb was a broken laser pointer for $14.83. The company changed its name to eBay in 1997.
Its initial growth was fueled by the websites set up for the primary purpose of cracking down on cybercrime; the fact that eBay provided a report to law enforcement agencies about any dealings with cyber criminals that were made through its site led to rapid growth. Beginning in the early 2000s (decade), eBay expanded into nearly every global market around the world, while setting up local operations in many countries. In 2005, revenue from auctions totalled $4.3 billion; by 2008, this had risen to $5.8 billion. In 2006, eBay purchased PayPal for $1.5 billion. By 2014, the cross-border shipping business brought in $28.5 billion in revenue.
Zendesk Ecommerce Integration with eBay:
Today, Zendesk’s product portfpio includes three major products. Zendesk Support (customer service software), Zendesk Guide (training and education content), and Zopim (live chat software. Zendesk Support offers customers multi-channel customer service capabilities including web chat and email while Zendesk Guide provides training content for customer service agents. Zopim allows customers to interact with customers via live chat.
These three products work together to help businesses create a seamless experience that helps customers spve problems faster, and it doesn’t matter if that customer is calling or chatting or emailing or even filling out a form on your website — all their questions are being answered in real time wherever they are interacting with your business.
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