Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Dropbox is a collaboration space that allows you to easily store and access your photos, documents, videos, and other important files from any phone, tablet or computer in the world.Dropbox Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Zendesk + Dropbox without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers upon addition of new files to a folder. Note: the number of files/folders in a designated folder cannot exceed 4000.
Triggers upon addition of a new folder. Ensure that the number of files/folders in the designated folder does not exceed 4000.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Generates a brand new folder at the specified path.
Generates a brand new text file from predefined plain text content.
Adds a new line to an existing text file. If the file doesn't exist, it creates the text file.
Upload an existing file or attachment up to 100 MB in size.
Zendesk is an online customer support software that is used by different companies. Dropbox is a cloud-based storage service that is widely used for storage of data. The service has more than 200 million users and 2 million businesses and organizations use the service. Both the companies have been providing services since 2005 and 2008 respectively. The integration of the two companies has benefitted both the companies. This article will look at how the integration of the two companies has helped them grow in the industry.
The two companies are integrated to offer sputions to the customers. The company has partnered with Zendesk to offer its customers the option of creating and managing their own support teams using Zendesk. The company has also offered support for Zendesk accounts in its help center. It helps the customers to better manage their Zendesk account. The two companies have also made it easy for the customers to access their files stored on Dropbox while using Zendesk.
Both the companies benefit from the integration as they have gained new features and options that help them grow in the industry. They are both able to reach a wider audience through this integration. Since both the companies are software applications, they are able to reach out to a larger market. The integration also allows the companies to work together to provide better customer service sputions.
In conclusion, both the companies have benefitted from the integration with each other. Through this partnership, they are able to enhance the customer experience as well as customer satisfaction levels. The partnership also benefits customers by offering them better customer service sputions.
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