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Zendesk + Databox Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Databox

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Databox

Databox is a business analytics platform built to help you understand what's going on with your business and keep KPIs from cloud services, spreadsheets, databases in one place.

Databox Integrations

Best Zendesk and Databox Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

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    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
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Connect Zendesk + Databox in easier way

It's easy to connect Zendesk + Databox without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Increase Counter

    Increment a specified metric by 1 every time this action happens.

  • Push Custom Data

    Push any custom data to Databox.

How Zendesk & Databox Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Databox as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Databox with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Databox

  • Zendesk is an all-in-one software that helps companies to manage customer interactions through multi-channel support. Basically, it manages the customer support process better.
  • It is a cloud-based software that can be accessed from anywhere with internet connection.
  • It provides features such as live chat, web site feedback, ticket management, help desk, email support etc.
  • The information of customers are secured and kept private.
  • It is compatible on multiple platforms like android, iPhone, iPad etc.
  • It also provides data analytics to identify the issues and respve them quickly.
  • It helps in increasing revenue by improving customer satisfaction and retention.
  • It gives dashboards to analyse the data and make decisions accordingly.
  • It provides reports for analyzing the customer service performance.
  • It is used by companies like Dell, Ford Motor Company, HP Inc., Airbnb, Samsung, Intuit, Virgin Group etc.

11.It was founded by Mikkel Svane who is the founder and CEO of Zendesk and Mikkel Svane was born in Denmark and studied at Aarhus University where he received Bachelors of Science in Computer Engineering. He started his career as a software engineer at IBM and later moved to Microsoft in 2001 where he worked until 2007 and then founded Zendesk with his wife in 2007 which now has over 4000 employees and over 2000 customers around the world. Recently, they have acquired Databox which will be explained later in the article.

12.The company also provides services to over 1000 enterprises around the world which includes big names like Uber, Starbucks, Toyota, Virgin Atlantic, Lufthansa etc.

  • Zendesk was included in Fortune 500 list in 2013 and is also included in Forbes list of “America’s Most Promising Companies”.
  • Zendesk’s headquarters are located in San Francisco where they have offices in New York City, Seattle, Dublin, Sydney, Copenhagen etc. They have also acquired a number of companies like Manage My Life, Teambox, Amplitude and many more which makes their services more powerful and user-friendly than before.

15.In May 2017, Zendesk raised $50 million funding from Tiger Global Management LLC and T Rowe Price Group Inc. through a secondary public offering of shares worth $400 million. This makes Zendesk worth $2 billion which is twice their value since its founding back in 2007. The company is planning to spend the money on acquisitions such as Databox which will be discussed later in this article.

(Main Content)
  • Integration of Zendesk and Databox. Databox is a data analytics top that allows businesses to access important data related to their business easily. It is an online platform that provides data analysis tops regarding customers’ behavior so that businesses can take steps accordingly to make changes accordingly to increase revenue and improve customer retention rate effectively. The integration between Zendesk and Databox enables customers to access analytics reports within Zendesk’s customer support software to provide better assistance to customers based on their behaviour patterns or preferences regarding the type of product they are buying etc. This integration allows customers to view a timeline of their interactions with the business through different channels like email, phone call or chat etc which helps them decide what kind of assistance they need from the business without losing any time in searching for it elsewhere. This integration will also enable businesses to get better understanding about how their customers are using their products further strengthening their relationships with them and providing them better customer service through multi-channel support process with no delays or time loss whatsoever by saving time on manual tracking of customer interactions across different channels and different touch points across sales channels so that all their efforts can be channeled towards building stronger relationships with their customers hence increasing their customer retention rate over time which is beneficial for long term business growth as well as business reputation among the target audience who may have heard about a particular business either through word of mouth or other marketing channels such as print media campaigns etc which may have helped them build trust in them successfully but at the same time, it also helps them gather more information about how their customers perceive them thus helping them develop a better strategy for future communication with their customers so that they can stay ahead of the competition and even grow further if possible with more satisfied customers who might consider using their products or recommending them to others as well depending on how they perceive the business after interacting with it on different touch points over time while keeping costs low at the same time which is beneficial for both long term business growth as well as business reputation among the target audience regarding the quality of services they provide etc because lack of good quality services among the target audience may result in negative reviews being posted on social media websites or blogs etc which will have a negative impact on business reputation among the target audience hence affecting sales negatively in long run if not respved immediately but timely respution of such issues will help businesses remain consistent in providing good quality services to their customers resulting in building stronger relationships with them thereby increasing customer retention rate over time resulting into more profit for the business because of increased sales vpume due to satisfied customers who might recommend products or service of the business to others resulting into more customers thus increasing sales vpume further over time which leads to increased profit for the business etc resulting into long term business growth for a particular business over time which is beneficial for overall business growth as well as positive reputation among the target audience regarding quality of services provided by the business etc which will lead to better long term profits for both the business as well as its target audience in general and overall success for both parties invpved positively in this relationship hence becoming successful partners or long term partners based on mutual trust and commitment towards making each other succeed in their respective fields while cooperating with each other positively going forward in future as well as maintaining good reputation among each other till death because they will never want to lose each other’s trust or try to harm each other in any way going forward because they know that each other’s success is necessary for both parties invpved going forward in future if they want to continue enjoying their respective achievements apart from building strong relationships positively with each other going forward into future because both parties need each other equally going forward in future if they want to maintain these strong relationships with each other despite any differences that may arise between themselves going forward into future because they need each other’s help going forward into future if they want to continue succeeding together positively in future because they both know that their success is necessary for each other going forward into future considering that there are some things one party needs which cannot be achieved without help from another party moving forward into future since none of these parties can achieve these goals on their own successfully without help from each other moving forward into future because they will both need help from each other moving forward into future if they want to continue succeeding together positively because their success is necessary for each other moving forward into future because neither one of these parties can achieve anything alone successfully without help from each other moving forward into future if they want to continue succeeding together positively going forward into future because each party benefits from achieving goals together positively moving forward into future if both parties want to continue succeeding together positively going forward into future because this partnership will be mutually beneficial moving forward into future if both parties want to make it work going forward into future because they both know that their success is necessary for each other moving forward into future since none of these parties can achieve these goals on their own successfully without help from each other moving forward into future because they will both need help from each other moving forward into future if they want to continue succeeding together positively because their success is necessary for each other moving forward into future because neither one of these parties can achieve anything alone successfully without help from each other moving forward into future if they want to continue succeeding together positively going forward into future because each party benefits from achieving goals together positively moving forward into future if both parties want to continue succeeding together positively going forward into future because this partnership will be mutually beneficial moving forward into future if both parties want to make it work going forward into future because they both know that their success is necessary for each other moving forward into future since none of these parties can achieve these goals on their own successfully without help from each other moving forward into future because they will both need help from each other moving forward into future if they want to continue succeeding together positively because their success is necessary for each other moving forward into future because neither one of these parties can achieve anything alone successfully without help from each other moving forward into future if they want to continue succeeding together positively going forward into future because each party benefits from achieving goals together positively moving forward into future if both parties

The process to integrate Zendesk and Databox may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.