Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Cloud Storage Store and serve files at Google scale.Firebase Cloud Storage Integrations
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It's easy to connect Zendesk + Firebase Cloud Storage without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
New File Within Cloud Storage
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Upload File in Cloud Storage
Zendesk is a customer service and support company. They help companies to focus on their products by providing them the tops and infrastructure, so they can deliver support quickly to their customers.
Firebase Cloud Storage is the cloud storage spution that Google provides. It has different features like file uploads, data synchronization, and security. It also allows developers to make changes to files using the Firebase SDKs for HTML, Android, iOS, and REST.
Firebase Cloud Storage is used in Zendesk to store data. The reason why they choose Firebase Cloud Storage is because it is simple to use and it is affordable as Zendesk is a startup. By integrating Firebase Cloud Storage with Zendesk, Zendesk can save a lot of money in infrastructure costs by allowing the users to access their data directly from Firebase Cloud Storage.
Zendesk can offer better services by integrating Firebase Cloud Storage. First, since Zendesk is a customer service company, they can store more than just text data. This way, Zendesk can keep every customer’s data saved. Also, Zendesk can provide more robust services with Firebase Cloud Storage because it allows them to integrate with other software that needs data storage. For example, if an agent uses Zendesk, they can save customer information into Firebase Cloud Storage and then use another software like Google Sheets to view the data. This way, it would be easier for the agents to manage the customer information without having to worry about losing any of the data.
The process to integrate Zendesk and Firebase Cloud Storage may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.