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Zendesk + Cloud Firestore Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Cloud Firestore

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Cloud Firestore

Cloud Firestore is a cloud-hosted, NoSQL database that your iOS, Android, and web apps can access directly via native SDKs. Cloud Firestore

Cloud Firestore Integrations
Cloud Firestore Alternatives

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Best Zendesk and Cloud Firestore Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + Cloud Firestore in easier way

It's easy to connect Zendesk + Cloud Firestore without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Document Within a Firestore Collection

    New Document Within a Firestore Collection

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Cloud Firestore Document

    Creates a new document within a Cloud Firestore collection.

How Zendesk & Cloud Firestore Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Cloud Firestore as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Cloud Firestore with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Cloud Firestore

Zendesk?

Zendesk is a customer service software that helps businesses to manage customer support. It enables users to create self-service portals for customers and track all the interactions of customers on the portal. It also allows users to manage their contacts, create custom workflows, and get insights into customer behavior. Zendesk provides a business layer that enables the automation of repetitive tasks that are performed by humans such as responding to tickets, scheduling meetings, and updating account information.

Zendesk was founded in 2007 by Mikkel Svane and Alexander Aghassipour. It is based in San Francisco and has more than 20,000 customers across 150 countries. It has teams in San Francisco, New York, London, Sydney, Tokyo, and Dublin. In 2016, it raised $50 million in Series F funding led by Sequoia Capital at a valuation of $1.9 billion.

Cloud Firestore?

Cloud Firestore is a NoSQL database that helps to store data in Cloud Firestore Database. It is an enhanced version of Realtime Database that supports automatic indexing and offline capabilities. With Cloud Firestore, users can store structured data in documents, groups of documents, and cplections of groups of documents. They can also add custom metadata to each document. Cloud Firestore supports the querying of documents using standard SQL.

Cloud Firestore allows developers to store data in memory for quick access or to retrieve it from disk storage for maximum availability. By default, Cloud Firestore synchronizes data between clients and real-time servers so that it remains consistent even when offline. Cloud Firestore offers offline support by automatically syncing data in the background when the app comes back online. It uses the rules engine for conditional updates.

Cloud Firestore is powered by Google’s distributed data protocp which ensures secure access while reducing network costs and preserving bandwidth. It offers a full suite of APIs that let users build applications with structured data at the core. Users can query and sync multiple cplections within a single Cloud Firestore database without having to specify a separate database per application cplection. Additionally, they can easily replicate their data across multiple geographic regions. Cloud Firestore supports automatic scaling and high availability through its multi-region replication capabilities. It allows users to export their data into BigQuery which allows them to analyze it using SQL. Cloud Firestore offers fast performance with low latency and sub-millisecond response times irrespective of the number of records being queried or stored in the database. The multi-region replication feature makes Cloud Firestore highly available and highly scalable.

The process to integrate Zendesk and Cloud Firestore may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.