Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.Canny Integrations
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It's easy to connect Zendesk + Canny without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new comment is created.
Triggers when a new post is created.
Triggers when a new vote is created.
Triggers when a post's status is changed.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Changes a post's status.
Zendesk is a cloud-based customer service software that enables companies to manage their customer interactions in one single platform. It has over 175,000 customers all around the world.
Canny is an AI chatbot that helps companies with their customer support. Canny aims to make businesses more efficient and help support representatives be more productive.
Integrations enable businesses to connect their data with other services and apps. Integrations save time for end users, because they do not have to enter and transfer data manually between different software systems. With integrations, you no longer need to import and export data through emails or files. Zendesk recently added Canny as a bot for its business messaging application.
The integration of Zendesk and Canny allows companies to manage customer support inquiries within one single application. By doing this, businesses get rid of the necessity to switch between applications constantly. In addition, Canny will not only be available within Zendesk’s business messaging app but also on desktop. Furthermore, Canny will soon be integrated into the mobile app of Zendesk as well.
The integration of Zendesk and Canny offers many benefits for businesses. First of all, it saves time for support agents. In addition, agent can maintain focus on customer queries and have all information at their fingertips in real-time. Agents spend less time on repetitive work and can enhance the quality and speed of their support because they don’t have to switch between applications constantly. These features are essential for businesses that want to improve their customer experience.
The process to integrate Zendesk and Canny may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.