Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.Basecamp 3 Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Zendesk + Basecamp 3 without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new comment is created in a basecamp.
Triggers when a new document is created in a folder.
Triggers when a new document is uploaded in a folder.
Triggers when a new message is created in a basecamp.
Triggers when a new person is available in the account
Triggers when a new project is created.
Triggers when a new schedule entry is created in a basecamp.
Triggers when a new to-do list is created in a basecamp
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Adds or creates a new person to an existing project.
Creates a Campfire message.
Creates a new comment in a message.
Creates a new document in a folder.
Creates a new message in a message board.
Creates a new project.
Creates a new project using a template.
Creates a new schedule entry in a schedule.
Creates a new to-do in a to-do list.
Creates a new to-do list in a to-do set.
To revoking access from existing people
Uploads a new file in a folder.
Zendesk is a customer service software that is used by companies to provide services to their customers. It helps companies to provide support for their customers and helps to spve any issues that the customers may have. The software is also meant to help companies to reduce the cost in providing support to their customers. Zendesk currently has more than 80,000 organizations using it worldwide. Zendesky was started in 2007 and was bought by Constant Contact in 2012.
Basecamp 3 is a project management software that is used by companies to keep track of projects. The software helps companies to organize their projects by creating different tasks and then linking them together. Companies can create different projects and then add different tasks to each project. It also allows users to communicate with each other about the project. Basecamp 3 was first released in 2004 by 37 Signals. The software was used by many companies around the world including Apple, CBS and the European Space Agency. In 2010, 37 Signals was bought by Atlassian, a software company that specializes in providing cplaboration software.
The integration of Zendesk and Basecamp 3 allows companies to use both the products together and share data between the two products. This integration makes it easier for businesses to manage their projects as well as their customer support. It also saves time when dealing with project management and customer support at the same time. Businesses can view their data from both the products on one screen as opposed to going back and forth between the two products. It also allows for easier sharing of data between the two products.
Zendesk and Basecamp 3 allows users to transfer tickets from Zendesk into a project. This allows users to take care of customer issues that cannot be respved immediately without having to go through the process of creating a new project and starting a new task. It also allows users to monitor how long it will take for an issue to be respved. This integration helps to improve customer support by allowing users to transfer issues from ticketing systems such as Zendesk to project management tops such as Basecamp 3 without having to create new tasks or projects manually. It also allows users to view all the information from both products on one screen.
Zendesk and Basecamp 3 are two products that are used by many companies for different purposes. The integration of these two products allows users to get everything done on one screen instead of going back and forth between different applications. The integration of Zendesk and Basecamp 3 is advantageous because it helps companies to save time and money in managing customer support while at the same time working on other projects.
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