Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Amazon Simple Storage Service is simple web services interface that you can use to store and retrieve any amount of data, at any time, from anywhere on the web.Amazon S3 Integrations
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It's easy to connect Zendesk + Amazon S3 without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when you add or update a file in a specific bucket. (The bucket must contain less than 10,000 total files.)
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create a new Bucket
Creates a brand new text file from plain text content you specify.
Copy an already-existing file or attachment from the trigger service.
Zendesk, Inc. is a publicly traded American company that offers cloud-based customer support software. It was founded in Copenhagen, Denmark in 2007 by Mikkel Svane and Morten Christiansen. The company’s headquarters are located in San Francisco, California. Zendesk provides a customer service portal that allows users to manage many different aspects of their business online. Using the Zendesk website, customers can log tickets, attach files, and search for answers to questions in the knowledge base. Zendesk is used by over 60,000 companies worldwide including Facebook, Twitter, Pinterest, Spotify, Adobe, Airbnb, eBay, PayPal, and Dropbox.
Amazon S3 (Simple Storage Service), commonly referred to as simply S3, is an online storage web service offered by Amazon Web Services (AWS. Amazon S3 provides storage through web services interfaces. It was designed to make web-scale computing easier for developers. Amazon states that it will pay users 50% of the cost of storing data for any month that they use at least 99.95% of the available storage during the month. Amazon S3 provides features such as “Versioning” which automatically keeps multiple copies of objects as they change.
In April 2011, Zendesk launched its application programming interface (API. for the Amazon Elastic Compute Cloud (EC2. This allowed users to create new instances of EC2 via Zendesk and have Zendesk monitor their servers for potential problems. Zendesk also released an AWS adapter that lets users manage their AWS resources from within Zendesk itself. In January 2012, Zendesk announced that it would partner with Amazon EC2 to provide a new version of the Zendesk application hosted on Amazon infrastructure in order to accelerate its growth and improve its stability. The company also integrated with Amazon Simple Storage Service (S3. to provide users with additional storage options. In December 2012, Zendesk announced that it would integrate its service with Amazon Elastic MapReduce (EMR), which allows customers to easily process large amounts of data in the cloud.
The integration of Zendesk and Amazon S3 has helped both companies grow. By offering a more comprehensive service, Zendesk has been able to attract more customers. Because Zendesk became more reliable due to its integration with Amazon S3, customers have been able to trust the company more and are therefore willing to spend more money on its services. In the same way, because Zendesk was now capable of storing more data than before it became affiliated with Amazon S3, customers are able to store more using the company’s services. The integration of these two companies has been beneficial for both financially as well as technpogically.
In conclusion, Zendesk and Amazon S3 have been useful for each other. Zendesk has been able to spve its storage problems by integrating with Amazon S3 while Amazon S3 has gained more clients by partnering with Zendesk. Together, these two companies have formed a mutually beneficial relationship that will continue for years to come.
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