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Zendesk + Shift4Shop (formerly 3dcart) Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Shift4Shop (formerly 3dcart)

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Shift4Shop (formerly 3dcart)

3dcart is a leading open-source shopping cart software package that allows you to create and manage your own online stores in minutes. It is easy to install, use, and manage.

Shift4Shop (formerly 3dcart) Integrations
Shift4Shop (formerly 3dcart) Alternatives

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Best Zendesk and Shift4Shop (formerly 3dcart) Integrations

  • Zendesk Zendesk

    3Dcart + Zendesk

    Create new Zendesk users for 3dCart customers Read More...
    When this happens...
    Zendesk New Customer
     
    Then do this...
    Zendesk Create User
    Make your 3dCart store more successful by integrating it with Zendesk. This integration helps e-commerce owners to serve their customers more effectively through multiple support channels in Zendesk. After setting this integration up, whenever someone places an order on your 3dcart store, Appy Pie Connect will automatically add the customer details, linked to the order to Zendesk. That way, when any of your customers needs additional support will automatically have a customer service representative. .
    How It Works
    • A new customer is added to your 3dcart store
    • Appy Pie Connect creates a new user in Zendesk
    What You Need
    • 3dcart account
    • Zendesk account
  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Office 365

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    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
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Connect Zendesk + Shift4Shop (formerly 3dcart) in easier way

It's easy to connect Zendesk + Shift4Shop (formerly 3dcart) without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Customer

    Triggers when a new customer is created.

  • New Order

    Triggers when a new order is placed.

  • Product New

    Triggers when a new product is created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order.

  • Create Product Simple

    Creates a new product.

How Zendesk & Shift4Shop (formerly 3dcart) Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Shift4Shop (formerly 3dcart) as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Shift4Shop (formerly 3dcart) with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Shift4Shop (formerly 3dcart)

Zendesk and Shift4Shop (formerly 3dcart. are two different platforms for customer support. Zendesk is a software-as-a-service (SaaS. customer service platform, while Shift4Shop (formerly 3dcart. is a retail platform. If you want to know in depth about Zendesk, please check out this article. Meanwhile, if you want to know what Shift4Shop (formerly 3dcart. is all about, check out this article.

As you can see, both Zendesk and Shift4Shop (formerly 3dcart. are awesome products, but there are still many customers who prefer to use both of them. What’s the reason? That’s because these two products have distinct advantages that make them more suitable for certain situations. The integration between Zendesk and Shift4Shop (formerly 3dcart. can help both customers and users spve problems more efficiently.

Integration of Zendesk and Shift4Shop (formerly 3dcart)

You can integrate Zendesk with Shift4Shop (formerly 3dcart. via Zapier. For example, if your customers send an email to your Zendesk account, you can send that email in a form of ticket in Shift4Shop (formerly 3dcart. But what if you want to take it one step further? With custom fields in Zendesk, you will be able to integrate Zendesk and Shift4Shop (formerly 3dcart. With custom fields in Zendesk, you can track specific information about your customers in the back office. And with custom fields in Shift4Shop (formerly 3dcart), you will be able to also track specific information about your customers in the front office. That means you will be able to get all the information from your customers and provide them with the best possible support, which will reduce the amount of time they spend on spving their problems on their own. In this way, both customers and users will benefit from the integration between Zendesk and Shift4Shop (formerly 3dcart.

Benefits of Integration of Zendesk and Shift4Shop (formerly 3dcart)

Benefit #1. Reduce support costs

Integrating Zendesk with Shift4Shop (formerly 3dcart. will help reduce support costs by reducing the amount of time customers need for spving their problems. As mentioned above, if your customers send an email with their problem to your Zendesk account, you can send that email as a ticket in Shift4Shop (formerly 3dcart. Then with custom fields in both Zendesk and Shift4Shop (formerly 3dcart), you will be able to track specific information about your customers, such as the number of visits they made on your website or the number of times they visited a specific page on your website. This way, you can help them spve their problem not only now but also in the future. With the integration between Zendesk and Shift4Shop (formerly 3dcart), you can reduce support costs by helping your customers spve their problems faster.

Benefit #2. Reduce time spent on creating tickets

Another benefit of integrating Zendesk with Shift4Shop (formerly 3dcart. is that you will be able to reduce the time you spend on creating tickets. Usually, when customers send an email to your support team, it takes staff members some time to create tickets in your ticketing system to handle those emails and reply to customers. However, if you integrate Zendesk with Shift4Shop (formerly 3dcart), there is no need for staff members to manually create tickets every time a customer sends an email; instead, they will be able to create tickets from emails automatically. That means the amount of time required for handling emails will be reduced significantly and staff members can focus their attention on other important tasks.

Benefit #3. Reduce cost for tops

It is obvious that integrating Zendesk with Shift4Shop (formerly 3dcart. will help reduce cost for tops. For example, if you use Zoho Survey – a survey top – in addition to Zendesk and Shift4Shop (formerly 3dcart), then integrating all of them together may be pretty expensive. However, if you integrate just Zendesk and Shift4Shop (formerly 3dcart), then you won’t need to pay for another top to survey your customers; instead, you can use the survey top in your shopping cart. Just like that, integrating Zendesk with Shift4Shop (formerly 3dcart. helps reduce cost for tops.

Benefit #4. Save time for employees

Also, integrating Zendesk with Shift4Shop (formerly 3dcart. will help save time for employees. For example, if your employees spend too much time on creating tickets manually every time they receive an email from a customer, they won’t be able to do other things. So, it would make sense if they can create tickets automatically from emails without needing to manually create them first. With the integration between Zendesk and Shift4Shop (formerly 3dcart), this job can be done automatically without any additional effort from staff members. That means they don’t need to waste any time on unnecessary tasks; instead, they can focus their attention on other important things that they really need to do.

Benefit #5. Can easily track all customer conversations in one place

Finally, integrating Zendesk with Shift4Shop (formerly 3dcart. is beneficial because it makes it easy for both companies and their customers to track all customer conversations in one place. With this integration, there are no barriers between companies and their customers; instead, they can communicate more efficiently than before. When companies use both Zendesk and Shift4Shop (formerly 3dcart), they have fewer reasons to lose contact with their customers since everything is tracked in one place. In this way, communication between companies and their customers becomes seamless and efficient; thus businesses become more profitable because they don’t lose any potential customers through inadequate communication.

The process to integrate Zendesk and Shift4Shop (formerly 3dcart) may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.