Industry Leader in Online Web Support, Live Chat, Knowledge Base, Voice & SMS Software.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Zendesk Sell + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zendesk Sell is a software as a service (SaaS. that lets you sell your products and services across multiple channels including the web, email, social, chat, and mobile. The software enables sellers to manage their customer relationships from advertising to customer support. Its features include email and SMS marketing, live chat, analytics, knowledge base, help desk, and phone support. Zendesk Sell focuses on building and managing relationships with your customers.
Zendesk is an online customer support platform that helps companies provide customer support for all their business platforms. It provides a single view of all customers, giving companies the ability to track the interaction history with customers and use it as a top to respve issues and improve customer service. Zendesk has over 30,000 paying customers in over 120 countries. It also works with thousands of businesses to build custom software to spve specific problems.
Zendesk Sell and Zendesk integrate seamlessly when setup correctly. Zendesk Sell can take advantage of Zendesk’s core functionality via Actions. For example, if a customer visits your website or uses your software, you could send them a notification using Zendesk Sell’s ticket routing feature. This would allow you to engage with your customers and invite them to connect with you on Zendesk for further assistance. Another example is sending an email from Zendesk Sell to the customer about how they can get in touch with you via Zendesk if they need any additional help. These two examples are just a few of the many ways that Zendesk Sell and Zendesk can work together for the betterment of your business.
With Zendesk Sell and Zendesk integration, you can get better understanding of your customers’ behavior and interactions with your organization. You can measure the efficiency at which you are engaging with customers by analyzing the comments that they provide on your company social media profiles (such as Facebook, Twitter, LinkedIn. You can also learn how quickly you respond to client requests via social media by tracking the time it takes for you to respond to replies and mentions on social media. You can set up ticket routing rules with the help desk ticketing system so that you can respond to queries on Facebook Messenger directly from within Zendesk Sell. When you receive a request from a customer through Zendesk Sell, it gets automatically routed to a ticket in Zendesk. This way you are able to engage with customers in real-time via multiple channels such as email, phone, live chat, and social media.
The process to integrate Zendesk Sell and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.