?>

Zendesk Sell + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk Sell and Intercom

About Zendesk Sell

Industry Leader in Online Web Support, Live Chat, Knowledge Base, Voice & SMS Software.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
Intercom Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Zendesk Zendesk

Best Zendesk Sell and Intercom Integrations

  • Zendesk Sell Zendesk

    Intercom + Zendesk

    Create tickets on Zendesk for new Intercom conversations Read More...
    When this happens...
    Zendesk Sell New Conversation
     
    Then do this...
    Zendesk Create Ticket
    Intercom and Zendesk both are great tools to help you drive sales and offer support through every step of the funnel. Trusted by the world’s most innovative businesses, both tools are great at improving the entire sales and support vertical manifold. After setting this integration up, whenever a new conversation takes place on Intercom, Appy Pie Connect will automatically create new tickets for future follow ups in Zendesk, keeping both teams and client databases updated no matter where the action happens.
    How this Intercom - Zendesk integration Works
    • A new conversation takes place on Intercom
    • Appy Pie Connect automatically creates a ticket on Zendesk
    What You Need
    • An Intercom account
    • A Zendesk account
  • Zendesk Sell Salesforce

    Intercom + Salesforce

    Create leads in Salesforce from new Intercom users Read More...
    When this happens...
    Zendesk Sell New User
     
    Then do this...
    Salesforce Create Lead
    If you are looking for ways to make your CRM applications work hand in hand, then this integration is for you. After setting this integration up, whenever a new user is added to your Intercom account, Appy Pie Connect will automatically send that user to Salesforce as a new lead. This way, you can keep growing your business by generating new leads.
    How It Works
    • A new user is added to Intercom
    • Appy Pie Connect will automatically add that user to Salesforce as a new lead
    What You Need
    • An Intercom account
    • A Salesforce account
  • Zendesk Sell MailChimp

    Intercom + MailChimp

    Create subscribers on MailChimp from Intercom contacts Read More...
    When this happens...
    Zendesk Sell New User
     
    Then do this...
    MailChimp Add/Update Subscriber
    Don't worry about manually adding new Intercom contacts to your MailChimp list because this integration takes care of that for you. After setting this integration up, whenever you add a new contact to Intercom, Appy Pie Connect automatically creates a new subscriber or updates an existing one in MailChimp.
    How this integration works
    • A new contact is added in Intercom
    • Appy Pie Connect automatically creates a new subscriber in MailChimp
    What You Need
    • A Mailchimp account
    • An Intercom account
  • Zendesk Sell Intercom

    Facebook Lead Ads + Intercom

    Add every Facebook Lead Ads lead to Intercom as a new lead Read More...
    When this happens...
    Zendesk Sell New Lead
     
    Then do this...
    Intercom Create/Update Lead
    If you want to grow your sales, you should take immediate action on every sales lead, no matter where they are coming from. Use this Connect to automatically add new leads from Facebook Lead Ads to Intercom as leads. Once your leads are added to Intercom, your sales team can follow up on them right away.
    How this Facebook Lead Ads - Intercom integration works
    • A new lead is captured in Facebook Lead Ads
    • Appy Pie Connect automatically creates a lead in Intercom
    What You Need
    • A Facebook Lead Ads account
    • An Intercom account
  • Zendesk Sell Intercom

    MailChimp + Intercom

    Create or update users on Intercom from new MailChimp subscribers Read More...
    When this happens...
    Zendesk Sell New Subscriber
     
    Then do this...
    Intercom Create/Update User
    Maintaining a customer database is important to stay updated on customer information and data. It also helps businesses build loyalty and generate repeat business. Once the integration is active, every time a new subscriber is added to your MailChimp list, Appy Pie Connect will automatically create a new contact in Intercom or update an existing user, helping you keep your customer data updated.
    How It Works
    • A user subscribes to a MailChimp list
    • Appy Pie Connect automatically creates or updates a user on Intercom
    What You Need
    • A Mailchimp account
    • An Intercom account
  • Zendesk Sell Intercom

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk Sell {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk Sell + Intercom in easier way

It's easy to connect Zendesk Sell + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • Deal Enters A New Stage

    Triggers when a deal enters a new stage.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when new lead is created.

  • New Note

    Triggers when a new note is created.

  • New Product In Catalog

    Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.

  • New Task

    Triggers when a new task is created.

  • Updated Contact

    Triggers when an existing contact is updated.

  • Updated Lead

    Triggers when an existing lead is updated.

  • Updated deal

    Triggers when an existing deal is updated.

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Company

    Creates a company.

  • Create Deal

    Creates a new deal.

  • Create Lead

    creates a new lead.

  • Create Note

    Creates a note

  • Create Person

    Creates a person

  • Create Product in catalog

    Creates a product in a catalog

  • Create task

    Creates a task

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Update Lead

    Updates a lead.

  • Update Person

    Updates an existing person.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Zendesk Sell & Intercom Integrations Work

  1. Step 1: Choose Zendesk Sell as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk Sell with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Intercom as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Intercom with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk Sell and Intercom

Zendesk is a customer service software that offers its users an easy way to manage ticket flow, chat, and knowledge base. It was founded in 2007 by Danish entrepreneurs Mikkel Svane and Morten Primdahl. Since then, the company has grown rapidly from its first prototype to a global customer service software which helps user communicate with their customers. Zendesk was initially intended for use only by the founders’ clients who used it for managing support tickets between their sales and product teams. However, the company grew rapidly within a few years and now it has more than 80,000 customers across the world.

In 2013, Zendesk launched Zendesk Sell, which is a platform that helps businesses build relationships with their customers through email. It integrates directly with other tops such as Intercom, Salesforce, Mailchimp, and other tops. It also provides a comprehensive dashboard that allows users to gain insights into their customers’ behavior and preferences. It allows users to create campaigns using which they can easily invite their customers to engage with them.

Intercom is another important top that helps companies connect with their customers. The top offers many features like real-time messaging, tracking of visitor behavior, tracking of lead conversion and many other useful features. This top is very helpful for businesses which rely on customer engagement to generate revenues.

Integration of Zendesk Sell and Intercom

Zendesk offers two options to integrate Zendesk Sell and Intercom. The first option is to use data connectors while the second option is to use custom code integration. The data connectors help users integrate data from Zendesk Sell and Intercom using automated workflows. They do not require any coding knowledge. If the users are concerned about security then they can opt for the custom code integration option that requires some programming knowledge. However, it is recommended to use data connectors as they are easy to use and are secure as well.

Benefits of Integration of Zendesk Sell and Intercom

Integration of Zendesk Sell and Intercom offers many benefits to companies like:

  • Better customer experience. These two tops together can help businesses provide better customer experience. Zendesk Sell helps businesses send targeted emails to their customers and track their behavior while Intercom helps them track their customer’s behavior on various channels like website, call center, etc. Both of these help achieving better customer experience by providing personalization to them.
  • Improved sales productivity. Integration of these two tops together can help companies increase their sales productivity. With data from Intercom, users can get insights into their customers’ behavior. For example, if they know that one of their customers has been visiting their website regularly but never converted into leads then they can use this information to reach out to him or her via email. Similarly, they can target all their inactive or unengaged visitors using email campaigns using Zendesk Sell. It can help them convert more of their leads into paying customers thus increasing their sales productivity.
  • Better reporting. Zendesk Sell and Intercom together provide better reporting facilities to companies. With reports from both of these tops companies can gain valuable insights into their customers’ behavior and preferences. For example, if they find out that most of their leads are coming from one particular channel then they can focus on improving that channel whereas if they find that most of them are coming from one particular person then they can try reaching out to him or her through phone calls or text messages. These insights not only help companies improve their sales but also help them save money on marketing expenses.

Companies should definitely integrate Zendesk Sell and Intercom together so that they can provide better customer experience to their customers and increase their sales productivity at the same time. They must also integrate these two tops with other tops such as Salesforce because it is essential for businesses that depend on customer engagement to generate more revenue.

The process to integrate Zendesk Sell and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.