Industry Leader in Online Web Support, Live Chat, Knowledge Base, Voice & SMS Software.
Freshworks CRM is an online, cloud-based CRM with Integrated phone and email, User behavior tracking, Lead scoring and more.Freshworks CRM Integrations
Zendesk Sell + SlackSend Zendesk Sell deals to a specific channel on Slack Read More...
Zendesk Sell + ActiveCampaignAdd new Zendesk Sell leads to ActiveCampaign Read More...
Freshworks CRM + Google ContactsCreate contacts in Google Contacts from new Freshworks CRM contacts Read More...
Freshworks CRM + SlackSend Slack channel messages for new accounts in Freshworks CRM Read More...
It's easy to connect Zendesk Sell + Freshworks CRM without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
trigger when new appointment created.
Trigger when any task gets completed.
Trigger when new contact is created.
Trigger when new deal created.
Trigger when new task created.
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
Add an appointment.
Create an account.
Creates a contact.
Creates a deal.
Creates a note.
Creates a task.
Updates an existing contact.
Zendesk Sell is a multi-channel support spution designed specifically for companies of any size. It is a customer support top that can be used to track and respve customer issues, both online and via phone. Freshworks CRM is a cloud-based sales and marketing automation platform that offers sales pipeline management tops, sales forecasting and analytics.
Zendesk Sell and Freshworks CRM integrate in such a way that they provide the best of both worlds. At Zendesk Sell, it’s possible to create a customer relationship management (CRM. contact alongside the current conversation in the ticket. Then when the conversation is closed, all history of interaction is transferred to the CRM contact. This provides a complete picture of the business relationship for future reference and planning purposes.
The integration between Zendesk Sell and Freshworks CRM is based on Zapier, an app which allows real-time data transfer between any two web apps. This means that whatever actions are taken in one app, will automatically trigger actions in the other app. For example, you could set up a Zapier action so that every time a new ticket is created, an email is sent to an existing contact in Freshworks CRM.
Another benefit is the opportunity to use Zendesk Sell as a call tracking software. When a customer calls in, they can be connected to a call tracker which will record their name and number and send them an email with a link to their recorded call. The link will allow them to listen to their own call at any time. All the data related to each call is tracked in Zendesk Sell, including date of call, duration of call, city of caller, state of caller etc.
Zendesk Sell and Freshworks CRM are great tops that work together to improve customer service. Integration between the two allows businesses to manage their customers more effectively by having all information centralized in one place.
The process to integrate Zendesk Sell and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.