Industry Leader in Online Web Support, Live Chat, Knowledge Base, Voice & SMS Software.
Basin is a simple form backend that allows you to collect submission data without writing a single line of code.Basin Integrations
Basin + AWeberAdd new AWeber subscribers from new form submission in Basin Read More...
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It's easy to connect Zendesk Sell + Basin without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Triggers when a user submits to your form.
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
Businesses are growing at an incredible rate. The need for customer service is growing. The market for customer service agents is growing. Every company relies on their customer service agent to present a positive image of the company. “The customer is always right.” This saying is important because it states that the customer is the most important part of any business. If the customer is unhappy, then there will be no more business.
Customer service in the 21st century has had a huge cultural change, especially since the internet and social media became available to everyone. Customer service has changed because companies have to adapt to customers who want to do business with a company online. Also, customers expect faster customer service. The expectations of customers have changed because of technpogy advancement . Customers expect fast responses, they expect businesses to have a website and they expect businesses to have an email address that they can contact. Customers also expect businesses to have a good return ppicy and good customer support at all times.
Businesses must make sure that they have enough employees that are dedicated to customer service. Social media sites are changing everyday and this means that companies must update their strategies as well. A strategy that worked yesterday might not work tomorrow. The companies that can adapt to the changes will do well and those that don’t adapt will fall behind.
Zendesk Sell is a user-friendly software that helps companies sell more to their existing customers (http://www.zendesk.com/. Zendesk Sell allows companies to sell their products, create opportunities, run contests and events and also gives companies an easy way to manage their internal teams (http://www.zendesk.com/. Zendesk sells has different features that allow businesses to gain the most profit from their existing customers. One of the main features of Zendesk Sell is the ability for businesses to set up sales campaigns which will help them create promotions, discounts and incentives for their customers. Businesses can use these campaigns for hpidays such as Christmas or Valentine’s Day, or they can use them for special offers like 15% off services or products (http://www.zendesk.com/.
Another great feature of Zendesk Sell is its integration with Google Analytics so businesses can see how much traffic they are getting from Zendesk Sell (http://www.zendesk.com/. There is also a feature called Contacts Manager where businesses can see all of their contacts in one place, search through them and also add notes and files to each contact (http://www.zendesk.com/. Zendesk Sell has many other features, all of which make it a great top for businesses who want to increase their revenue through existing customers.
Basin is a user-friendly software that helps businesses manage their email campaigns and engage with their audience (http://getbasin.com/. Basin uses Facebook Connect so businesses can look at who their fans are on Facebook and send personal emails to their fans (http://getbasin.com/. For example, if a business has 1,000 fans on Facebook, Basin will generate 1,000 emails for that business so they can send out personalized emails (http://getbasin.com/. Basin also helps businesses keep track of their engagement by providing them with stats about which emails were opened and clicked on (http://getbasin.com/.
Basin also allows businesses to track the people who unsubscribed from their email list and then reengage them (http://getbasin.com/. This way, businesses can figure out what type of content their audience wants and then create custom emails for that audience (http://getbasin.com/. There is also a feature called Content Capture where people can enter in information about their company or store and Basin will generate an embeddable widget that people can easily share on social media (http://getbasin.com/. Basin has many other features that help businesses communicate with their audience in ways that would be difficult without Basin.
There are many benefits of integrating Zendesk Sell with Basin because both software programs have many features that will help businesses succeed in today’s competitive business world. Some of these benefits include better communication with customers, faster selling tactics, more exposure for companies online, better ppicies for returns and refunds and many other benefits that will help business owners sell more to existing customers while creating a positive image for themselves online (http://www.zendesk.com/.
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