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YouTube + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between YouTube and Zendesk

About YouTube

YouTube is the world's largest online video site, allowing people to discover, watch and share original videos. It's also home to your favorite music, shows, movies and more.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

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Best YouTube and Zendesk Integrations

  • YouTube Slack

    YouTube + Slack

    Send new YouTube videos in a channel to Slack Read More...
    When this happens...
    YouTube New Video In Channel
     
    Then do this...
    Slack Send Channel Message
    Keeping up with new videos across your team can be nearly difficult if your firm maintains a YouTube account or if there is an important channel for your sector. When a new video is uploaded to a YouTube channel, Appy Pie Connect will send a message to your team chat tool, keeping everyone up to date.
    How This Integration Works
    • When a new video is published to a specific YouTube channel
    • Appy Pie Connect posts a new message to a specific #channel you choose.
    What You Need
    • YouTube account
    • Slack account
  • YouTube Google Drive

    YouTube + Google Drive

    Create Google Drive folders for new YouTube videos Read More...
    When this happens...
    YouTube New Video
     
    Then do this...
    Google Drive Create Folder
    Whether you're collecting data on other people's films or your own, this integration can keep everything in order. Once this Connect flow is activated, any new video submitted to a specific YouTube user's account will automatically generate a new folder on Google Drive, offering you a location to put all of your materials.
    How This YouTube-Google Drive Integration Works
    • When a new video is published to a specific YouTube channel
    • Appy Pie Connect creates a new folder on Google Drive.
    What You Need
    • YouTube account
    • Google Drive account
  • YouTube Evernote

    YouTube + Evernote

    Create note in Evernote for every new video on YouTube Read More...
    When this happens...
    YouTube New Video
     
    Then do this...
    Evernote Create Note
    With this YouTube-Evernote integration, you won't have to switch between dozens of tabs to keep up with the many channels you follow on Evernote; Appy Pie Connect will consolidate those changes for you. When you set up a YouTube username to watch, it will alert you every time they upload a new video. In response, a new note will be created on Evernote with all the information you require.
    How This YouTube - Evernote Integration Works
    • When a new video is published to a specific YouTube channel
    • Appy Pie Connect creates a new note on Evernote.
    What You Need
    • YouTube account
    • Evernote account
  • YouTube Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    YouTube New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • YouTube Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    YouTube New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • YouTube Salesforce

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    YouTube {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect YouTube + Zendesk in easier way

It's easy to connect YouTube + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Video

    Trigger when a new video is uploaded by a specific YouTube username.

  • New Video By Search

    Trigger when a new video is uploaded that matches a specific search string.

  • New Video In Channel

    Trigger when a new video is published to a specific YouTube channel.

  • New Video In Playlist

    Trigger when a new video is added to a specific playlist. Note does not work for your 'watch later' playlist.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Upload Video

    Post a video to your channel.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How YouTube & Zendesk Integrations Work

  1. Step 1: Choose YouTube as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate YouTube with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of YouTube and Zendesk

When discussing the topics of YouTube and Zendesk it is important to understand the history behind these two innovative companies. Google, Inc., or simply known as Google, is an American multinational technpogy company founded by Larry Page and Sergey Brin. (Read more on Wikipedia. In 2005, Google acquired a software consulting firm, Zendesk. This acquisition brought together two brilliant minds and one of the most powerful companies in the world was born.

Integration of YouTube and Zendesk

Prior to the acquisition of Zendesk by Google, the two companies were not integrally linked. After the acquisition of Zendesk by Google, integration began with a wave of new features in Google products. For example, click to call has enabled customers to immediately get in touch with contact support. Other features include video calling, desktop sharing and screen sharing in Hangouts, and an integrated help center in Gmail. A customer service representative can quickly transfer a customer’s phone call over to their cpleague using Google Voice. These features are a great improvement for both YouTube and Zendesk users. The best part is that they are completely free of charge.

Benefits of Integration of YouTube and Zendesk

Zendesk provides a number of benefits for YouTube and its users. Customers can easily get in touch with support via email, phone, chat, or another channel through YouTube. Additionally, Zendesk offers tech support 24/7 which is beneficial for those who may need assistance at unusual hours. Content creators can also utilize Zendesk’s knowledge base or Wiki to help customers find answers to their questions without having to use other resources. “Zendesk can help you create an online community around your brand; help you better engage with your customers so they love what you do; and make sure your customers have the right information they need when they need it” (Zendesk.

In conclusion, YouTube and Zendesk work well together because of their shared core values. innovation and cplaboration. These values are evident in both companies’ products, which allows them to seamlessly integrate into each other’s services. It is evident that these two companies will continue to improve the way businesses communicate with their customers.

Works Cited

Crowley, Sarah. “Relay Your Message with YouTube and Zendesk Integration”. Zendesk Blogs . N.p., n.d. Web. 27 May 2014. <http://blogs.zendesk.com/customer-service/relay-your-message-with-youtube-and-zendesk-integration>.

Google Help Desk – YouTube Integration with Zendesk Support Help Center . N.p., n.d. Web. 27 May 2014. <https://support.google.com/youtube/answer/3203478?hl=en>.

The process to integrate YouTube and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.