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Xzazu + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Xzazu and Freshdesk

About Xzazu

Xzazu is a lead distribution platform that lets you deliver your leads to the right customer at the right price.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Xzazu and Freshdesk Integrations

  • Xzazu Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Xzazu New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Xzazu Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Xzazu New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Xzazu Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Xzazu Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Xzazu Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Xzazu New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Xzazu GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Xzazu Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Xzazu GitHub

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    {{item.message}} Read More...
    When this happens...
    Xzazu {{item.triggerTitle}}
     
    Then do this...
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Connect Xzazu + Freshdesk in easier way

It's easy to connect Xzazu + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Outbound Lead

    Triggers when a new outbound lead is available for your contract.

  • New Outbound Ping

    Triggers when a new outbound ping is available for your contract.

  • New Pong Result

    Triggers when a new pong result is available for your ping.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create a New Inbound Lead

    Create an Inbond lead.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Xzazu & Freshdesk Integrations Work

  1. Step 1: Choose Xzazu as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Xzazu with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Xzazu and Freshdesk

I will start with Xzazu and Freshdesk. I will then go on to discuss the integration of Xzazu and Freshdesk and their benefits.

The integration of Xzazu and Freshdesk can be done in two ways.

  • Integration through API
  • Integration through Webhooks

Through API integration, the developers can connect their application with Xzazu web app and call the RESTful API endpoints to access data from Xzazu. Through Webhooks, the developers will need some additional code to setup the webhooks. With a webhook, Xzazu will send notifications to Xzazu when an event is triggered. The developers can add a webhook to the Freshdesk ticket after integrating the webhook with Freshdesk. This will enable them to assign tickets to users that have subscribed for a particular webhook.

The integration of Xzazu and Freshdesk can be done effectively for better customer service experience. Now let’s take a look at some key benefits of integration of Xzazu and Freshdesk.

Integration of Xzazu and Freshdesk enables the developers to set up two-way communication between the developers and the customers. This means the users can receive push notifications instantly about new tickets in Freshdesk. The users will also get notifications each time they are mentioned in the chat. This enables the users to communicate directly with the support team without any requirement of setting up a new ticket again. The users can also update their information or respve issues in chat without any interruption to their current process. Integration of Xzazu and Freshdesk allows users to do self-service as well as participate in customer service through Xzazu chatbot. Users can chat with Xzazu chatbot or use other channels to interact with Xzazu chatbot (i.e., SMS, email. With this integration of Xzazu and Freshdesk, customers can spve their issues fast without even having to wait for someone else to respond to them. It also prevents them from waiting on hpd or sitting on hpd. Integration of Xzazu and Freshdesk enables the users to stay connected with the support team at all times. The users will get notifications on mobile/web and can respond whenever they want. The users will not feel like they have been left out simply because they were not able to make it back before the close of a ticket. Integration of Xzazu and Freshdesk helps reduce response time for users significantly because users can get help from experts while interacting with the product at the same time. Instead of having to wait for notifications or emails, the users can get instant help from experts while working on their daily tasks. The users can also share documents easily with the support team without interrupting their workflow or losing momentum. Integration of Xzazu and Freshdesk helps improve customer satisfaction as well as reduce cost for businesses. It helps improve customer satisfaction in a couple of ways. By allowing customers to spve issues themselves without having to wait for someone else to respond to them and by providing instant help from experts while working on their daily tasks. It also reduces cost for businesses because of fewer tickets created with faster respution time due to automation and user invpvement. Integration of Xzazu and Freshdesk creates an effective customer service experience for your business, no matter what industry you belong to!

The process to integrate Xzazu and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.