B2B companies directly contact prospective clients by automated sending of personalized sales emails and follow-ups. Send emails and follow-up sequences automatically from your mailbox and have all the replies detected. Grow your business within the Predictable Revenue methodology
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
Freshdesk + GitHubCreate GitHub issues when Freshdesk tickets are updated Read More...
It's easy to connect Woodpecker.co + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a prospect opens your email.
Triggers when Woodpecker sends an email to prospect from campaign.
Triggers when a prospect clicks on a link in your email.
Triggers when a prospect status is changed to BLACKLISTED manually or when prospect unsubscribes from Woodpecker.
Triggers when a prospect’s email address bounces your message and the prospect status gets changed to BOUNCED in Woodpecker
Triggers when you mark a prospect who replied as INTERESTED.
Triggers when a prospect’s email address doesn't exist on an external server. This check happens when Woodpecker tries to send an email to this prospect. Status is changed to INVALID in Woodpecker.
Triggers when you mark a prospect who replied as MAYBE LATER.
Triggers when you mark a prospect who replied as NOT INTERESTED.
Triggers when a prospect replies to your email or is manually marked as REPLIED in Woodpecker.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Adds a new prospect or Updates existing prospect in the list of Prospects.
Adds a new prospect or updates existing prospect's data in a campaign of choice.
Stop follow-ups planned for this prospect.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Woodpecker.co is a product management platform which helps companies to increase the market share by improving their product quality and customer satisfaction. Woodpecker.co is used for scaling up product development, improving the feedback creation process, and building products in cplaboration with the customers. Woodpecker.co is used by many companies including Apple, Intuit, Johnson & Johnson, GE, and so on. It can be used by SMBs too. Currently, Woodpecker.co has more than 500 customers using its platform.
Freshdesk is an online customer support software for small businesses. It is a cloud-based top for ticketing system and can be used for multiple channels such as email, phone calls, social media, forums, and more. Freshdesk provides live chat and screen sharing features and can get help from experts easily. Freshdesk also provides mobile apps for both Android and iOS platforms. All Freshdesk plans provide support for multiple languages like English, German, Japanese, Korean, and Spanish.
This section will describe the integration between Woodpecker.co and Freshdesk. Integration can be done through APIs or SDKs of both the platforms. Integration will allow the users to connect both systems and carry out their tasks. The integration will allow the users to transfer data between the systems and save time in creating the reports manually. The integration will also improve their customer support experience by allowing the customer support agents to respond faster to the customers’ queries. It will also help the customers with better response time.
The integration will be beneficial to both the companies. Woodpecker.co will be able to offer its services to Freshdesk’s customers who want to improve their customer support experience as they are already using Freshdesk for this purpose. Freshdesk will be able to use Woodpecker.co’s products in its other products like Freshservice and Freshteam. Moreover, integration will allow Freshdesk to provide its service to SMBs that cannot afford high cost of Woodpecker.co’s products for mass audience. Then, as a result of this integration, SMBs will get better quality customer support at lower cost.
After hearing all this information about Woodpecker.co and Freshdesk, I think that they should integrate their platforms so that freshdesk can offer better customer support services to its customers at lower cost by using Woodpecker’s products.
The process to integrate Woodpecker.co and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.