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Woodpecker.co + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Woodpecker.co and Freshdesk

About Woodpecker.co

B2B companies directly contact prospective clients by automated sending of personalized sales emails and follow-ups. Send emails and follow-up sequences automatically from your mailbox and have all the replies detected. Grow your business within the Predictable Revenue methodology

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Woodpecker.co and Freshdesk Integrations

  • Woodpecker.co Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Woodpecker.co New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Woodpecker.co Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Woodpecker.co New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Woodpecker.co Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Woodpecker.co Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Woodpecker.co Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Woodpecker.co New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Woodpecker.co GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Woodpecker.co Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Woodpecker.co GitHub

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    {{item.message}} Read More...
    When this happens...
    Woodpecker.co {{item.triggerTitle}}
     
    Then do this...
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Connect Woodpecker.co + Freshdesk in easier way

It's easy to connect Woodpecker.co + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Email Opened

    Triggers when a prospect opens your email.

  • Email Sent

    Triggers when Woodpecker sends an email to prospect from campaign.

  • Link Clicked

    Triggers when a prospect clicks on a link in your email.

  • Prospect Blacklisted

    Triggers when a prospect status is changed to BLACKLISTED manually or when prospect unsubscribes from Woodpecker.

  • Prospect Bounced

    Triggers when a prospect’s email address bounces your message and the prospect status gets changed to BOUNCED in Woodpecker

  • Prospect Interested

    Triggers when you mark a prospect who replied as INTERESTED.

  • Prospect Invalid

    Triggers when a prospect’s email address doesn't exist on an external server. This check happens when Woodpecker tries to send an email to this prospect. Status is changed to INVALID in Woodpecker.

  • Prospect Maybe Later

    Triggers when you mark a prospect who replied as MAYBE LATER.

  • Prospect Not Interested

    Triggers when you mark a prospect who replied as NOT INTERESTED.

  • Prospect Replied

    Triggers when a prospect replies to your email or is manually marked as REPLIED in Woodpecker.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create or Update Prospect

    Adds a new prospect or Updates existing prospect in the list of Prospects.

  • Create or Update Prospect in Campaign

    Adds a new prospect or updates existing prospect's data in a campaign of choice.

  • Stop Follow Ups

    Stop follow-ups planned for this prospect.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Woodpecker.co & Freshdesk Integrations Work

  1. Step 1: Choose Woodpecker.co as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Woodpecker.co with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Woodpecker.co and Freshdesk

Woodpecker.co is a product management platform which helps companies to increase the market share by improving their product quality and customer satisfaction. Woodpecker.co is used for scaling up product development, improving the feedback creation process, and building products in cplaboration with the customers. Woodpecker.co is used by many companies including Apple, Intuit, Johnson & Johnson, GE, and so on. It can be used by SMBs too. Currently, Woodpecker.co has more than 500 customers using its platform.

Freshdesk is an online customer support software for small businesses. It is a cloud-based top for ticketing system and can be used for multiple channels such as email, phone calls, social media, forums, and more. Freshdesk provides live chat and screen sharing features and can get help from experts easily. Freshdesk also provides mobile apps for both Android and iOS platforms. All Freshdesk plans provide support for multiple languages like English, German, Japanese, Korean, and Spanish.

This section will describe the integration between Woodpecker.co and Freshdesk. Integration can be done through APIs or SDKs of both the platforms. Integration will allow the users to connect both systems and carry out their tasks. The integration will allow the users to transfer data between the systems and save time in creating the reports manually. The integration will also improve their customer support experience by allowing the customer support agents to respond faster to the customers’ queries. It will also help the customers with better response time.

The integration will be beneficial to both the companies. Woodpecker.co will be able to offer its services to Freshdesk’s customers who want to improve their customer support experience as they are already using Freshdesk for this purpose. Freshdesk will be able to use Woodpecker.co’s products in its other products like Freshservice and Freshteam. Moreover, integration will allow Freshdesk to provide its service to SMBs that cannot afford high cost of Woodpecker.co’s products for mass audience. Then, as a result of this integration, SMBs will get better quality customer support at lower cost.

After hearing all this information about Woodpecker.co and Freshdesk, I think that they should integrate their platforms so that freshdesk can offer better customer support services to its customers at lower cost by using Woodpecker’s products.

The process to integrate Woodpecker.co and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.