WooCommerce is a customizable, open-source eCommerce platform built on WordPress. With WooCommerce, you get everything you need to sell online: secure payment processing, a solid tax/shipping reporting system, and dozens of free & premium themes.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
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It's easy to connect WooCommerce + Zendesk without coding knowledge. Start creating your own business flow.
Triggers if a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.
Triggers when a new invoice is created.
Triggers for each line item in an order. Use this if you need the line item details from an order.
(With Line Item Support) Triggers when a WooCommerce order is paid for.
(With Line Item Support) For advanced usage. Triggers every time a WooCommerce order changes status. See the Managing Orders documentation on WooCommerce for more information.
Trigger when new product is added.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a new coupon.
Action when a WooCommerce customer is created.
Creates a new invoice.
Creates a new order.
Creates a new product.
Updates an existing coupon.
Updates an existing customer.
Updates an existing order.
Updates an existing product.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
WooCommerce is a free e-commerce plugin for WordPress. It helps you open your own online store and start selling your products on the web immediately. You can sell anything that needs shipping, like physical products, digital products, services or subscriptions. WooCommerce is the most popular plugin for WordPress and powers over 28% of all online stores.
Zendesk is a customer service platform that helps businesses to deliver exceptional customer support. The platform offers a suite of applications that help companies to receive, track, organize, and respond to customer inquiries. Zendesk also allows businesses to offer their customers help via social channels like Facebook and Twitter.
The integration of WooCommerce and Zendesk helps our clients save time and money in their business operations. We helped a client who has been using both WooCommerce and Zendesk products since 2011. They wanted to integrate Zendesk with WooCommerce to get more value from the product.
Our job was to convert the existing features of WooCommerce into a new integration with Zendesk. We created a new feature that allowed existing users to login to their account via the Zendesk authentication system. We also added a new customer support tab in the admin panel where users can view their tickets and manage them directly from WooCommerce.
Integration of WooCommerce and Zendesk will help you improve your business process. It will help you improve customer service by increasing the speed of ticket respution through social channels, email, and mobile devices. It can save you time and money spent on managing multiple platforms. It helps you provide a more intuitive user experience to your customers.
The integration of WooCommerce and Zendesk provides additional benefits compared to standalone sputions. You can benefit from reduced costs by achieving economies of scale with software licensing. You can also save time by integrating different systems into one system while providing customized features to your customers.
The process to integrate WooCommerce and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.