WooCommerce is a customizable, open-source eCommerce platform built on WordPress. With WooCommerce, you get everything you need to sell online: secure payment processing, a solid tax/shipping reporting system, and dozens of free & premium themes.
Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.Twilio Integrations
Twilio + Google SheetsAdd new Google Sheet rows for Twilio SMS text messages Read More...
Twilio + Google SheetsSave New Twilio Calls to Google Sheets as New Rows Read More...
Twilio + Google CalendarGenerate events on the Google Calendar from Twilio SMS messages Read More...
It's easy to connect WooCommerce + Twilio without coding knowledge. Start creating your own business flow.
Triggers if a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.
Triggers when a new invoice is created.
Triggers for each line item in an order. Use this if you need the line item details from an order.
(With Line Item Support) Triggers when a WooCommerce order is paid for.
(With Line Item Support) For advanced usage. Triggers every time a WooCommerce order changes status. See the Managing Orders documentation on WooCommerce for more information.
Trigger when new product is added.
Triggers once a call is completed on your Twilio number.
Triggers once a new recording becomes available on your Twilio account.
Triggers the moment an SMS is sent to your Twilio Number.
Creates a new coupon.
Action when a WooCommerce customer is created.
Creates a new invoice.
Creates a new order.
Creates a new product.
Updates an existing coupon.
Updates an existing customer.
Updates an existing order.
Updates an existing product.
Call a number or numbers and say your predefined message.
Send a SMS to a number or numbers.
WooCommerce is a most popular WordPress plugin for eCommerce websites. It’s used by many people, in many different industries and businesses around the world. It’s really powerful, simple to use and easy to customize. On the other hand, Twilio is a cloud communications platform that helps you build, run, and scale real-time communications applications like voice or messaging through web APIs. So let’s talk about how these two can work together.
Integration of WooCommerce and Twilio is very easy and simple way to add voice/SMS communications into your eCommerce business without spending an arm and a leg. There are several ways to integrate WooCommerce with Twilio.
First of all, you need to sign up for a free account on both WooCommerce and Twilio. After creating your account on each site, you will be able to start adding products from WooCommerce into your dashboard on Twilio. For first time users, registering for a free account on Twilio may take a few minutes. However, it is worth it. To link your accounts from WooCommerce to Twilio, go to WooCommerce>Dashboard>Settings>Integrations. Click on the “+ Add New Integration” button which will take you to a page where you can select integration type as “Twilio”.
Next step is to enter your Account SID and Auth Token on the Twilio integration settings page in your WooCommerce dashboard. After setting up the API details, you will get access to “Integration Settings”. This is where you can add your own API Credentials and configure every feature that you need on your website. In order to activate this integration, you must have the customizable product field in your checkout page. So if you don’t have it, then you will not be able to activate this integration on your eCommerce site.
After activating this integration, you can start adding your products into the “Choose Products” section on the Twilio Dashboard.
And finally, go back to your eCommerce site and click on the “Checkout” button. You will see that there is a new “Telephone Number” field in the checkout page now. This is where you will be able to place the phone number of your customer support team for them to call. The possibilities of customization are limitless. And if you want to create a new custom field so that customers can choose their own phone numbers, then no problem! Enable that feature in your integration settings and everything will be set up.
There are many benefits of integrating WooCommerce with Twilio. Here are just some of them:
Your sales team can provide immediate customer support via telephone calls by connecting with customers when they have questions about products or services. Your customers who purchase on your online store could be receiving automated notifications about shipping updates and other important information about their orders via SMS/Voice messages based on their preferences. You can reach out to your customers instantly using tops such as SMS marketing, Call tracking, Voice broadcasting, etc.. You can automate certain portions of your business process by sending automated notifications via SMS messages based on rules and conditions that are defined by you personally like when a customer placed a special order or changed their delivery address.
As we see above, the integration of WooCommerce and Twilio has many benefits for both buyers and sellers of eCommerce sites. There are many possibilities for customization and personalization.
The process to integrate WooCommerce and Twilio may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.