WooCommerce + Twilio Integrations

Appy Pie Connect allows you to automate multiple workflows between WooCommerce and Twilio

About WooCommerce

WooCommerce is a customizable, open-source eCommerce platform built on WordPress. With WooCommerce, you get everything you need to sell online: secure payment processing, a solid tax/shipping reporting system, and dozens of free & premium themes.

About Twilio

Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.

Twilio Integrations
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Best WooCommerce and Twilio Integrations

  • WooCommerce Google Sheets

    Twilio + Google Sheets

    Add new Google Sheet rows for Twilio SMS text messages Read More...
    When this happens...
    WooCommerce New SMS
    Then do this...
    Google Sheets Create Spreadsheet Row
    If you’re a business owner, you understand the importance of Twilio SMS Text Messages. These SMS text message mean a lot to your business and you must keep them safe for future reference. With our automation platform, you can automatically save Twilio SMS Text Messages without any manual efforts. With this integration active, Appy Pie Connect will copy your Twilio SMS messages into a spreadsheet in Google Sheets, bringing all of your messages together into one place.
    How This Connect Works
    • A new SMS message triggers in Twilio
    • Appy Pie Connect automatically adds the SMS to Google Sheets as a new row in a spreadsheet
    What You Need
    • A Twilio account
    • A Google account (with an access to Google Sheets spreadsheet)
  • WooCommerce Google Sheets

    Twilio + Google Sheets

    Save New Twilio Calls to Google Sheets as New Rows Read More...
    When this happens...
    WooCommerce New Call
    Then do this...
    Google Sheets Create Spreadsheet Row
    Setup Google Sheets – Twilio automation with Appy Pie Connect and automatically save Twilio calls without any manual efforts. You don’t need to learn coding or programming skills, just follow our simple instructions and set-up this Connect in minutes. After setting this integration up, Appy Pie Connect will save Twilio phone calls in details, including – number, call location, and how long you talked or any other detail you might need.
    How This Automation Works
    • A new call is logged on Twilio
    • Appy Pie Connect adds call information to Google Sheets as a new row
    What Is Needed For Integration
    • A Twilio Account
    • A Google Account( with access to Google Sheets)
  • WooCommerce Google Calendar

    Twilio + Google Calendar

    Generate events on the Google Calendar from Twilio SMS messages Read More...
    When this happens...
    WooCommerce New SMS
    Then do this...
    Google Calendar Quick Add Event
    Ever wanted to set up new Google Calendar events from Twilio SMS message? Use the Twilio – Google Calendar integration to trigger events based on Twilio SMS messages. Once this integration has been set up, whenever a message is received on Twilio, Appy Pie Connect creates an event on Google Calendar based on that SMS message.
    How This Integration Works
    • Twilio receives an SMS
    • Appy Pie Connect creates an event on Google Calendar based on the Twilio SMS message
    What You Need
    • A Twilio Account
    • A Google Account with access to Google Calendar
  • WooCommerce

    Twilio +

    Append new Twilio SMS text messages as record on Firebase Read More...
    When this happens...
    WooCommerce New SMS
    Then do this...
    Create Child Record
    Create a log of messages received on Twilio easily with Twilio – Firebase integration from Appy Pie Connect. Once this connect is active, every time a new message is sent to your Twilio number, a corresponding record, containing message data, will automatically be added to your Firebase database.
    How The Twilio Firebase Integration Works
    • A new message is received on your Twilio number
    • Appy Pie Connect updates the Firebase record with that message
    What Do You Require
    • A Twilio account
    • A Firebase account
  • WooCommerce Slack

    Twilio + Slack

    Set status on Slack from Twilio SMS messages
    When this happens...
    WooCommerce New SMS
    Then do this...
    Slack Set Status
    With the Slack – Twilio integration from Appy Pie Connect, you can easily keep your team members updated about your activities through your Slack status, on the fly. Once this integration is successfully setup, your Slack status will be automatically updated each time you receive an SMS on your Twilio number
    How This Integration Works
    • A new SMS is received on your Twilio number
    • Appy Pie Connect updates the message to your Slack status
    Apps Needed
    • Twilio
    • Slack
  • WooCommerce Slack

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    When this happens...
    WooCommerce {{item.triggerTitle}}
    Then do this...
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Connect WooCommerce + Twilio in easier way

It's easy to connect WooCommerce + Twilio without coding knowledge. Start creating your own business flow.

  • New Customer

    Triggers if a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.

  • New Invoice

    Triggers when a new invoice is created.

  • New Line Item in Order

    Triggers for each line item in an order. Use this if you need the line item details from an order.

  • New Order

    (With Line Item Support) Triggers when a WooCommerce order is paid for.

  • New Order Status Change

    (With Line Item Support) For advanced usage. Triggers every time a WooCommerce order changes status. See the Managing Orders documentation on WooCommerce for more information.

  • New Product

    Trigger when new product is added.

  • New Call

    Triggers once a call is completed on your Twilio number.

  • New Recording

    Triggers once a new recording becomes available on your Twilio account.

  • New SMS

    Triggers the moment an SMS is sent to your Twilio Number.

  • Create Coupon

    Creates a new coupon.

  • Create Customer

    Action when a WooCommerce customer is created.

  • Create Invoice

    Creates a new invoice.

  • Create Order

    Creates a new order.

  • Create Product

    Creates a new product.

  • Update Coupon

    Updates an existing coupon.

  • Update Customer

    Updates an existing customer.

  • Update Order

    Updates an existing order.

  • Update Product

    Updates an existing product.

  • Call Phone

    Call a number or numbers and say your predefined message.

  • Send SMS

    Send a SMS to a number or numbers.

How WooCommerce & Twilio Integrations Work

  1. Step 1: Choose WooCommerce as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate WooCommerce with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Twilio as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Twilio with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of WooCommerce and Twilio

WooCommerce is a most popular WordPress plugin for eCommerce websites. It’s used by many people, in many different industries and businesses around the world. It’s really powerful, simple to use and easy to customize. On the other hand, Twilio is a cloud communications platform that helps you build, run, and scale real-time communications applications like voice or messaging through web APIs. So let’s talk about how these two can work together.

Integration of WooCommerce and Twilio

Integration of WooCommerce and Twilio is very easy and simple way to add voice/SMS communications into your eCommerce business without spending an arm and a leg. There are several ways to integrate WooCommerce with Twilio.

First of all, you need to sign up for a free account on both WooCommerce and Twilio. After creating your account on each site, you will be able to start adding products from WooCommerce into your dashboard on Twilio. For first time users, registering for a free account on Twilio may take a few minutes. However, it is worth it. To link your accounts from WooCommerce to Twilio, go to WooCommerce>Dashboard>Settings>Integrations. Click on the “+ Add New Integration” button which will take you to a page where you can select integration type as “Twilio”.

Next step is to enter your Account SID and Auth Token on the Twilio integration settings page in your WooCommerce dashboard. After setting up the API details, you will get access to “Integration Settings”. This is where you can add your own API Credentials and configure every feature that you need on your website. In order to activate this integration, you must have the customizable product field in your checkout page. So if you don’t have it, then you will not be able to activate this integration on your eCommerce site.

After activating this integration, you can start adding your products into the “Choose Products” section on the Twilio Dashboard.

And finally, go back to your eCommerce site and click on the “Checkout” button. You will see that there is a new “Telephone Number” field in the checkout page now. This is where you will be able to place the phone number of your customer support team for them to call. The possibilities of customization are limitless. And if you want to create a new custom field so that customers can choose their own phone numbers, then no problem! Enable that feature in your integration settings and everything will be set up.

Benefits of Integration of WooCommerce and Twilio

There are many benefits of integrating WooCommerce with Twilio. Here are just some of them:

Your sales team can provide immediate customer support via telephone calls by connecting with customers when they have questions about products or services. Your customers who purchase on your online store could be receiving automated notifications about shipping updates and other important information about their orders via SMS/Voice messages based on their preferences. You can reach out to your customers instantly using tops such as SMS marketing, Call tracking, Voice broadcasting, etc.. You can automate certain portions of your business process by sending automated notifications via SMS messages based on rules and conditions that are defined by you personally like when a customer placed a special order or changed their delivery address.

As we see above, the integration of WooCommerce and Twilio has many benefits for both buyers and sellers of eCommerce sites. There are many possibilities for customization and personalization.

The process to integrate WooCommerce and Twilio may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.