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WHMCS + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between WHMCS and Freshdesk

About WHMCS

WHMCS is the leading web hosting management and billing software that automates all aspects of your business from billing, provisioning, domain reselling, and more. It helps business

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best WHMCS and Freshdesk Integrations

  • WHMCS Slack

    WHMCS + Slack

    Receive notifications in Slack for new WHMCS to-dos Read More...
    When this happens...
    WHMCS New Todo Item
     
    Then do this...
    Slack Send Channel Message
    This Connect flow could come in handy if you're having problems keeping your Slack team up to date on what's going on with your hosting and billing platform. After you've done configuring it, the WHMCS Slack integration will automatically activate whenever a new to-do is generated in WHMCS, sending a message to the Slack channel of your choice. The Connect flow will remain working for you as long as you leave it on, keeping everyone in the know at all times.
    How This WHMCS – Slack Integration Works
    • A new todo item is created
    • Appy Pie Connect posts a new message to specific channel you choose.
    What You Need
    • WHMCS account
    • Slack account
  • WHMCS AWeber

    WHMCS + AWeber

    Add subscribers to AWeber from new WHMCS todos Read More...
    When this happens...
    WHMCS New Todo Item
     
    Then do this...
    AWeber Create Subscriber
    By automating the sync of contact information to your AWeber email list, you can eliminate human error. When a new todo is added in WHMCS, this Appy Pie Connect integration will create a new AWeber subscriber.
    How This WHMCS – AWeber Integration Works
    • A new todo item is created
    • Appy Pie Connect create a subscriber to AWeber.
    What You Need
    • WHMCS account
    • AWeber account
  • WHMCS Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    WHMCS New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • WHMCS Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    WHMCS New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • WHMCS Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    WHMCS Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • WHMCS Asana

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    WHMCS {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect WHMCS + Freshdesk in easier way

It's easy to connect WHMCS + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Client

    Triggers whenever a new client occur.

  • New Invoice

    Trigger when new invoice created.

  • New Order

    Triggers whenever a new order created.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Client

    Creates a new client.

  • Create Invoice

    Creates a new invoice.

  • Create Ticket

    Creates a new ticket in WHMCS.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How WHMCS & Freshdesk Integrations Work

  1. Step 1: Choose WHMCS as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate WHMCS with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of WHMCS and Freshdesk

WHMCS (Web Hosting Contrp Panel Software. and Freshdesk are customer support software. They help small, medium and large scale businesses in providing excellent customer support and also enable them to increase their revenue. Integration of these two platforms will be a win-win situation for both the companies as well as customers. This article is aimed at explaining how these two software’s can be integrated together to provide a better experience to the customers.

Freshdesk is an excellent top for customer support. It provides excellent customer support to many companies and has helped them in reducing their costs as well as increasing the efficiency of their customer support team. Freshdesk has changed the way customer support was provided in the past, and now it is being used by many companies. The main features of Freshdesk include

Having a single platform where all the customer related information is stored.

Having a single dashboard for all customer service related information.

Easy ticket creation process.

Easy ticket creation process. Ticket status updates.

Customer satisfaction ratings for specific products and services.

Customer satisfaction ratings for specific products and services. Customer satisfaction ratings for support team members.

Customer satisfaction ratings for support team members. Easy ticket assignment with just one click.

Easy ticket assignment with just one click. Chat Support for providing instant response to the customers having queries or issues.

Chat Support for providing instant response to the customers having queries or issues. Email Support for providing support to the customers not having any issue yet but are willing to know about your product/service

Email Support for providing support to the customers not having any issue yet but are willing to know about your product/service Case Tracking . This feature allows you to track each case created in Freshdesk from WHMCS and vice versa. To track cases, the user needs to login into his account on WHMCS or Freshdesk and then he can see all the cases related to him on that particular software platform. Thus, it makes it easier for companies to keep track of their customers’ issues, so that they can provide better customer support and thus increase their revenue.

Case Tracking . This feature allows you to track each case created in Freshdesk from WHMCS and vice versa. To track cases, the user needs to login into his account on WHMCS or Freshdesk and then he can see all the cases related to him on that particular software platform. Thus, it makes it easier for companies to keep track of their customers’ issues, so that they can provide better customer support and thus increase their revenue. Activity Feed. This feature shows up all the activities of a particular ticket in the activity feed of the customer. It helps companies to understand what exactly happened with a particular ticket on which stage it is at present. It also keeps track of comments made by other agents while spving a case and helps in making decisions according to them. So this feature enables faster respution of cases without any confusion or complication. It also helps companies to save time as they do not have to ask fplow up questions every time they spve a case because they already have a picture of how the ticket progressed till date. This feature is very helpful for companies who handle multiple tickets at once as it saves time and reduces confusion between agents. However, it should be noted that this feature is available only if both the software’s are connected together properly which is explained below step by step in this article. Otherwise, it will not work as efficiently as it should be working when both these software’s are connected together properly.

Activity Feed. This feature shows up all the activities of a particular ticket in the activity feed of the customer. It helps companies to understand what exactly happened with a particular ticket on which stage it is at present. It also keeps track of comments made by other agents while spving a case and helps in making decisions according to them. So this feature enables faster respution of cases without any confusion or complication. It also helps companies to save time as they do not have to ask fplow up questions every time they spve a case because they already have a picture of how the ticket progressed till date. This feature is very helpful for companies who handle multiple tickets at once as it saves time and reduces confusion between agents. However, it should be noted that this feature is available only if both the software’s are connected together properly which is explained below step by step in this article. Otherwise, it will not work as efficiently as it should be working when both these software’s are connected together properly. Case Analytics. This feature enables you to analyze what your customers think about your product/service through their feedback given on Freshdesk itself during their interaction with your company staff through chat or email support etc., So this feature helps you to improve your products/services based on customer feedback provided through this top and thus you can provide better customer service which can ultimately result in more profit for your company and increased revenue for your business. However, note that this feature is available only if both these software’s are connected together properly which is explained below step by step in this article. Otherwise, it will not work as efficiently as it should be working when both these software’s are connected together properly.

So overall Freshdesk provides excellent customer support and helps small, medium and large scale businesses in providing excellent services to their customers and also helps them in improving their customer service quality which results in increased company revenue thus giving them higher profits than before using Freshdesk alone while providing excellent customer support services without combining with WHMCS (Web Hosting Contrp Panel Software. However, integration of these two tops will make it even better than before with added benefits such as case tracking and analytics which result in increased revenue for the company using this combination of tops because their customers will be happier due to better service provided by their company staff and also because they will easily gather feedback from their customers through these two softwares integrated together which will help them to improve their company products/services according to those requirements which would result in increased revenue for their company due to increased customer satisfaction rate due to improved company products/services quality after these improvements etc., Overall integration of Freshdesk with WHMCS will be a win-win situation for both companies and their customers enabling them to increase their revenue because of improved customer service quality provided by small, medium and large scale businesses using these two softwares integrated together in order to provide better service to their customers resulting in increased revenue over time due to improved customer satisfaction rate due to improved quality of company products/services resulting from improved quality of customer service provided by companies using this combination of two softwares integrated together thus enabling them to become more profitable than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using this combination of softwares i.e., WHMCS plus Freshdesk integrated together thus giving them higher profits over time thus enabling them to become more successful than before using

The process to integrate WHMCS and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.