Webhooks are automated messages sent from apps when something happens. Our Webhooks simply post data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data or JSON) to kick off a workflow in Appy Pie Connect.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
Freshdesk + GitHubCreate GitHub issues when Freshdesk tickets are updated Read More...
It's easy to connect Webhooks By Connect + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Fire off a single GET request with optional querystrings
Fire off a single POST request as a form or JSON.
Fire off a single PUT request as a form or JSON.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Webhooks By Connect offers a quick and simple way to send and receive messages from other applications. It is a service created for developers who want to integrate their application with Freshdesk. It helps developers to create the integration with ease.
Freshdesk is a customer support software that is used by many companies to provide customer support. It has features to manage customers, address tickets, track issues, and so on. It is available in multiple languages and can be used via website or mobile apps.
Webhooks By Connect is an easy way to create the integration with Freshdesk. There are two ways to enter the webhooks into the Freshdesk account. You can do it by creating a new webhook or adding the webhook to your existing webhooks. Creating a new webhook will take you through some steps and will ask you to add the name. The name is up to you. When you have added the name, you will be asked to add the URL to which the message should be sent when created or updated. There are a lot of options available for the type of callbacks. For example, you can choose between GET and POST. You can change the HTTP method from default (GET. You can also choose whether you want to save the data as JSON or XML. Once all the settings have been done, you can start adding the webhooks of your Freshdesk account to the Webhooks By Connect. To add your webhooks, click on ‘Add webhook’ button. When you click on this, a popup window will appear and you will be asked to enter the name of the hook that you want to add. You can give any name and then click on ‘Save’ button. Then you will be taken back to Webhooks By Connect window and you will see that the freshdesk account has been added under your dashboard. Click on ‘Enable’ button there in order to enable the hook. After having enabled the hook, you will be able to see all of your hooks under Dashboard section. In order to test whether the hook works or not, you can open a ticket in your Freshdesk account and then try to send a message to that ticket using Webhooks By Connect app. If you have fplowed all the steps correctly, then a message should be sent to that ticket immediately after having opened it in Freshdesk account page. This process makes it easy for developers because they don’t have to waste time on creating codes for sending messages from their application to Freshdesk accounts.
The integration of Webhooks By Connect and Freshdesk makes it easier for developers to use them both together without wasting time. This integration is very useful for those people who have created apps and want to connect them with their Freshdesk accounts without wasting much time working on codes or scripts. The integration of these two services will help developers a lot in building their applications because they will be able to send messages easily from their apps to Freshdesk accounts without creating a lot of codes or scripts for it. Also, when they would like to send messages from Freshdesk account to their apps, they would be able to do it easily just by adding some lines of codes in their app instead of creating code for sending messages from Freshdesk account in PHP/ Java/ Python/ Ruby etc language which is time-consuming for developers as well as for users who want information quickly from their apps and are not able to wait for a long time until they get it. If this integration had not been present, developers would have needed a lot of time and effort in building their application so that they could send messages from their apps to Freshdesk accounts; and if they wanted to send messages from Freshdesk accounts to their apps, they would have needed more time in creating different codes in different languages depending upon which programming language they have used for building their app. But now, with this integration, they can save themselves from all this hard work which is a big relief for them and their projects. And users who want information quickly from their apps are also benefitted because they don’t have to wait anymore until developers build their app and send information quickly; instead they can get relevant information from their apps directly when it becomes available. So, using Webhooks By Connect and Freshdesk together saves time and effort which both developers and users would otherwise have needed for their projects. That is why we can call this integration very useful for both developers as well as users who use apps built by these developers.
The process to integrate Webhooks By Connect and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.