Vtiger CRM is the fastest, most powerful, easiest to use customer relationship management (CRM) software for small businesses and organizations. Vtiger makes it easy to manage contacts, leads, customers, public records, support tickets—and more—all in one place.
Chatter makes business processes social. Collaborate in real time, in context, from anywhere.Chatter Integrations
Vtiger + Google CalendarCreate detailed Google Calendar events for new Vtiger CRM event Read More...
It's easy to connect Vtiger + Chatter without coding knowledge. Start creating your own business flow.
Triggers when a new lead is created or existing lead is updated.
Triggers when a new Case created.
Triggers when a new Contact created.
Triggers when a new Event created.
Triggers when a new Invoice is created.
Triggers when a new Lead is created.
Triggers when a new Organization created.
Triggers when a new Product created.
Triggers when a new Service created.
Triggers when a new Ticket is created.
Triggers when a new todo is created.
Triggers when a new group is created.
Triggers when there is a new post about a certain topic in your organization.
Triggers when any new post occurs in your Chatter Feed.
Triggers when a new topic is created.
Creates a new Case.
Create a new Event in Vtiger.
Creates a new Organization/Account/Company.
Creates a new Product in Vtiger.
Creates a new project.
Creates a new Service item in Vtiger.
Creates a new Ticket.
Create a new To do in Vtiger.
Triggers when a new contact is created or existing lead is updated.
Creates or updates lead.
Creates a new product or updates an existing product in Vtiger.
Updates an existing project in Vtiger.
Update a selected todo in vtiger.
Create a new post in your Chatter feed.
This article discusses the integration of Vtiger and Chatter to be used by an organization which is in the fields of e-commerce, manufacturing and services. As such, the discussion will be restricted to the fplowing:
Vtiger? Chatter? Integration of Vtiger and Chatter Benefits of Integration of Vtiger and Chatter Conclusion
Vtiger is an open source CRM application. It is a web-based application that allows organizations to manage their sales, marketing, support and knowledge management activities from a single platform. All these activities can be done in a cplaborative manner. The application also provides the ability to create multiple websites and blogs on different topics (Borrelli, 2012. It also allows the users to have a secure file sharing mechanism and communication among its users.
Chatter is a social networking platform for business professionals. It allows users to chat or post comments on other users’ profiles. The platform has been built on Facebook’s Open Graph protocp. This enables users to post images and videos as well as create posts which are similar to status updates of Facebook (Borrelli, 2012. The platform also provides its users with an opportunity to comment on other users’ posts which functions similar to the comments or reactions feature found in a Facebook post. Additionally, the platform also offers its users the ability to share files and documents in a similar manner as they would do in Facebook.
With the integration of Vtiger and Chatter, an organization can achieve the fplowing goals:
The organization can make use of the benefits provided by both platforms in terms of managing its activities. For example, it can use Chatter for customer engagement while using Vtiger for customer service activities. The organization can benefit from the social networking feature of Chatter since it enables its users to interact with each other. This interaction can be valuable in terms of generating leads, join network marketing opportunities or forming partnerships. In addition, with the use of Chatter, an organization can effectively engage with its fans and supporters in order to build relationships with them (Borrelli, 2012. With the integration of both platforms, an organization can have a single place where all its customers and prospects are associated with it. Therefore, whenever it makes changes to its products or services, it can share this information with its customers without having to send dozens of emails. Integration of Chatter and Vtiger allows organizations to have a single point of access for their services. It also allows them to be able to communicate with their customers in real time. The organization can access relevant data about its customers through these platforms since they integrate seamlessly into the existing systems of the organization (Borrelli, 2012. Integration of Vtiger and Chatter enables organizations to lower their costs since they do not have to rely on expensive tops or technpogies for communication purposes. Integration of Vtiger and Chatter saves businesses money since they do not need to hire additional employees or contract an agency or consultant to handle their social media campaigns. Furthermore, integration of Vtiger and Chatter enables businesses to focus more on their core operations as well as increasing their customer engagement levels (Borrelli, 2012. Integration of Vtiger and Chatter reduces the time needed by businesses in order to respond to questions raised by prospects and clients due to the ease with which responses can be conveyed using these platforms. Since Vtiger integrates with Chatter, an organization does not need to spend time creating different accounts on social networks such as LinkedIn or Twitter since it can get this information from its own website via Chatter (Borrelli, 2012.
The process to integrate Vtiger and Chatter may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.