Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend gives you access to the tools and insights you need to take care of your business—on any device, from anywhere.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.Zoho Desk Integrations
Vend + Colligso TextInGet Permission from Colligso TextIn for every new Vend customer Read More...
Vend + Colligso TextInAutomatically add new Vend customers to Colligso TextIn Read More...
It's easy to connect Vend + Zoho Desk without coding knowledge. Start creating your own business flow.
Trigger when new customer added or update any old customer.
Trigger when new product added or update any old product.
Trigger when new sale added.
Trigger when new sale added.
Trigger when new supplier added.
Triggers when new contact is created.
Trigger when new ticket comes.
Create a new customer.
Create a new order.
Create a new product or update an old product.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Vend is an e-commerce which helps in e-commerce businesses. Vend is a web-based application that helps in the selling of products and services on the Internet. The software helps in managing the inventory, shipping, payments, customer service, and reporting. The software is also used to manage the catalog, product listings, sales and customer information. Vend can be integrated with other third-party applications such as MailChimp, QuickBooks, QuickBooks Online, and Xero.
Zoho Desk is a cloud-based customer support system which allows customers to connect via email or chat for help. This software provides live chat support using Zoho Assist. With Zoho Assist it is possible to provide multiple support channels like email, phone, and chat at the same time and together with the same agent. It also has a knowledge base which can be used by agents to find answers to common questions. Support tickets can be assigned to multiple agents and can be tracked from the dashboards. Zoho Desk also integrates with other Zoho products such as Zoho CRM, Zoho Campaigns, and Zoho Projects.
The integration process of Vend and Zoho Desk is very simple to implement. You just need to install the plugin in both your Vend and Zoho Desk accounts. There are two different plugins that you need to install depending on whether you are using a hosted version of either of these applications or if you have installed both of them on your own servers. You can start creating tickets from your customers through an email or a chat message. You can also create support tickets from within the products using the existing customer portal. You can also create support tickets right from your website by clicking on the “Zoho Desk” link in Vend’s footer menu. You can also use the provided code snippet to embed a button in your website which will open up a pop-up window where you can enter details about the issue that you are facing. In this way you can integrate Vend with Zoho Desk.
There are many benefits of integrating Vend and Zoho Desk together. One of the main benefits of integrating these two software together is that you can get double-sided customer support for your business from one single source. You can provide support through email, chat or phone while keeping records of all the customer feedback. This will help you to improve your customer service while saving money on manpower cost. Another benefit is that you will get access to specific reports for all the support tickets created using either Vend or Zoho Desk separately as well as both of them together. This will help you to compare your customer satisfaction scores between the two platforms and do better in future. You will also get an easy-to-use dashboard where you can monitor all requests at one place easily. Another benefit is that all your customer information will be available at one place where you can perform bulk changes for all of them at once without going through each one separately. Another benefit is that you can easily integrate any number of support channels including email, chat, phone, social media, etc. into your website or app without having to hire additional resources.
The process to integrate Vend and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.