?>

Typeform + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Typeform and Freshdesk

About Typeform

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc... Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Typeform and Freshdesk Integrations

  • Typeform Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Typeform New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Typeform Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Typeform New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Typeform Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Typeform Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Typeform Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Typeform New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Typeform GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Typeform Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Typeform GitHub

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Typeform {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Typeform + Freshdesk in easier way

It's easy to connect Typeform + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Entry

    Triggers when a form is submitted.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Typeform & Freshdesk Integrations Work

  1. Step 1: Choose Typeform as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Typeform with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Typeform and Freshdesk

It is a matter of fact that most of the people in the world today own a computer, be it an Android device or a Macintosh product. Through this technpogy, people are able to communicate with each other by email, share files, create documents, and many more. This technpogy allows the users to be able to do almost anything, at any time, and from any place in the world. However, there are times when a lot of time is wasted doing these tasks.

Typeform?

Typeform is an online top for creating forms. It is developed and owned by Typeform GmbH. The platform has been used by companies like Facebook, Vodafone, Instacart, and more.

The platform allows users to create forms for different purposes. The forms can be created using the Form Builder top. Forms can also be created by users without using the Form Builder top by just adding questions to the form one after another.

Typeform can be integrated with other platforms such as Google Analytics, Stripe, SurveyMonkey, Salesforce, Zapier, MailChimp, and more.

Freshdesk?

Freshdesk is an online customer support software which was developed in 2010 by Girish Mathrubootham and Shan Krishnasamy. The platform allows users to connect with customers. The customers can be connected through their website chat feature, email request support, phone call, or Twitter. Other features of the platform are Freshdesk Issue Tracker and Freshservice. The platform is integrated with other platforms such as AppDynamics, Asana, Freshsales, Google Apps for Work, Kerio Connect, Microsoft Office 365, Microsoft Exchange Server 2016, Microsoft SharePoint Server 2016 and more.

Benefits of Integration of Typeform and Freshdesk

There are numerous benefits gained by integrating Typeform with Freshdesk. Some of these benefits include:

  • User Experience Improvement

The integration of the two platforms allows users to improve their user experience on both platforms. This will help in improving business processes which will lead to more improved customer relationships and better customer service.

  • Reducing Costs

Enabling integration between the two platforms will reduce costs incurred when creating forms or creating a new customer support system. This will improve operational efficiency and enable the company to save money. In addition to that, it will also increase revenue due to improved interfaces and interaction with customers. This will ultimately lead to better business performance.

  • Increased Efficiency and Productivity

Integration between two platforms will improve productivity as processes will be streamlined for faster completion. This will improve the quality of work done and enable the company to deliver its services at a higher level. It will also enable the company to have fewer errors in work completion thus increasing efficiency in business processes. This will allow the company to provide better services to its customers thus improving customer satisfaction which leads to increased sales revenue for the company.

  • Better Customer Services and Feedback

Integrating Typeform and Freshdesk will ensure that customers get all types of information about products and services offered by the company. This will improve customer service levels as customers will have all they need to know about products and services they are inquiring about. Customers will be able to give feedback about the company’s products and services through social media channels hence enabling improved communication between the company and its customers. In addition to that, customers will also be able to ask questions about products via chat thus enabling faster response time from the company’s representatives thus improving customer satisfaction levels. This will ultimately lead to more sales for the company thus improving its revenue generation capacity and profitability margins.

The integration of Typeform and Freshdesk enables users on both platforms to gain numerous benefits including better customer relationships, improved efficiency in business processes, reduced costs in creating forms or setting up a customer support system, improved operational efficiency, and increased productivity levels among others. This integration can also result into business benefits such as improved revenues owing to higher customer satisfaction levels, increased profitability margins due to reduced costs incurred for setting up a new system or creating a new form. The integration is vital in improving customer experience on both platforms as users shall have access to all they need regarding products or services offered by the company they are inquiring about hence allowing them to make informed decisions regarding purchases and payments made on the platform. In addition to that, it will also enable faster response times from representatives or agents hence leading to increased customer satisfaction levels which ultimately leads to increased sales revenue for the company hence improving its profitability margins over time.

The process to integrate Typeform and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.