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Twitter + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Twitter and Intercom

About Twitter

Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
Intercom Alternatives

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  • Zendesk Zendesk

Best Twitter and Intercom Integrations

  • Twitter Google Sheets

    Twitter + Google Sheets

    Save Twitter mentions to a Google Sheets spreadsheet Read More...
    When this happens...
    Twitter Search Mention
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    This integration will help you keep a track of your Twitter mentions easily. After setting up this integration, every time your username is tagged on Twitter, we will automatically archive that tweet to your Google Sheets Spreadsheet. This integration helps you save the mentioned tweet in detail with its URL, body, date, time, the user’s name, handles, follower count, location, and more..
    How It Works
    • You are mentioned or hash-tagged in a tweet
    • Appy Pie Connect will automatically save that tweet to a new row in your Google Sheets spreadsheet
    What You Need for this Integration
    • A Twitter account
    • A Google account (with Google Sheets access)
  • Twitter Google Sheets

    Twitter + Google Sheets

    Add your new Twitter followers to Google Sheets Read More...
    When this happens...
    Twitter New Follower of Me
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    If you’ve been manually maintaining a record of new Twitter followers, this Connect can save your effort by automating this process. Once you’ve set this integration up, we will add a row to your spreadsheet whenever you get a new follower on your Account. Enjoy the benefits of workflow automation, integrate Gmail with Google Sheets now!
    How This Integration Works
    • You get a new Twitter follower
    • Appy Pie Connect automatically saves it to your Google Sheets
    What You Need
    • A Twitter account
    • A Google Sheets account
  • Twitter Facebook Page

    Twitter + Facebook Page

    Post new Tweets from a Twitter user to your Facebook Page Read More...
    When this happens...
    Twitter User Tweet
     
    Then do this...
    Facebook Page Create Page Post
    This integration will let your Facebook Page followers see everything that you and your team members post on Twitter. Once you've activated this Twitter-Facebook Page integration, Appy Pie Connect automatically posts your Tweets to your Facebook Page, keeping both your social channels’ audience engaged at the same time. Moreover, if you want to share posts from multiple Twitter accounts to your Facebook Page, you may run this automation multiple times, each time setting in a different Twitter username.
    How This Integration Works
    • A specified user posts a new tweet to Twitter
    • Appy Pie Connect automatically shares that tweet on your Facebook Page
    What You Need
    • A Twitter account
    • A Facebook account & Page
  • Twitter Facebook Page

    Twitter + Facebook Page

    Cross-post your Tweets to your Facebook Page Read More...
    When this happens...
    Twitter My Tweet
     
    Then do this...
    Facebook Page Create Page Post
    Social media is one of the most cost-efficient digital marketing methods used to increase business visibility across the world. And, Appy Pie Connect is an automation platform that makes multiple social media platforms work hand in hand. With this integration, Appy Pie Connect automatically posts your Twitter’s Tweets to your Facebook Page, keeping both your social channels audience engaged at the same time.
    How It Works
    • Post a new Tweet on your Twitter Account
    • Appy Pie Connect will automatically generate a post from the Tweet content and post it to your Facebook Page
    What You Need
    • A Twitter account
    • A Facebook account
  • Twitter Gmail

    Twitter + Gmail

    Send an Email Notification to a Colleague, Friend or Family Member When a Specific User Tweets Read More...
    When this happens...
    Twitter User Tweet
     
    Then do this...
    Gmail Send Email
    If you want to send an email to yourself, a colleague, a friend or a family member whenever a specific person (who you have been following) tweets, this integration is just for you. After setting this integration up, Appy Pie Connect enables you to send an email to anyone (you want) via your Gmail when a specific user tweets from their account.
    How It Works
    • A specific user tweets from their account
    • Appy Pie Connect automatically sends an email from your Gmail account to anyone you specify
    What You Need
    • A Twitter account
    • A Gmail account
  • Twitter Gmail

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Twitter {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Twitter + Intercom in easier way

It's easy to connect Twitter + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • Liked Tweet

    Triggers every time the specified user likes a tweet.

  • My Tweet

    Triggers every time you create a new tweet.

  • New Follower

    Triggers whenever your chosen user gets a new follower.

  • New Follower of Me

    Triggers whenever you gain a new follower.

  • Search & Geo Mention

    Triggers from mention of search term in a specific geo location.

  • Search Mention

    Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.

  • Tweet in List

    Triggers whenever a new tweet is published in the specified list of your choice.

  • User Tweet

    Triggers every time a specific user tweets.

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Add User to List

    A user is added to one of your lists.

  • Create Image Tweet

    Includes an image in the tweet.

  • Create Tweet

    Composes a tweet.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Twitter & Intercom Integrations Work

  1. Step 1: Choose Twitter as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Twitter with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Intercom as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Intercom with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Twitter and Intercom

Twitter is a social media platform where users can share their news, events, pictures, videos and blogs with others. The content shared on Twitter can be anything ranging from anything to anything. On the other hand, Intercom is an online customer service platform that provides companies with a way to communicate with their prospects and customers directly. It is a platform that allows people to communicate directly with companies without the need of going through any third party. The integration of Twitter and Intercom can provide companies with a lot of benefits such as increase in customer engagement, enhanced customer support and interaction and ability for businesses to reach out to more customers. This article will explain how Twitter and Intercom can be integrated and what benefits it can provide for companies.

Integration of Twitter and Intercom

Integration of Twitter and Intercom is not difficult process and it does not require any technical knowledge. There are various platforms available online that offer integration of Twitter and Intercom. Some of those platforms are Twitonomy, TweetDeck, HootSuite, Socialoomph and MavSocial. These platforms allow users to post messages to Twitter via browser or desktop applications. TweetDeck is a free social media dashboard application which is specially designed for the integration of Twitter and Intercom. Another application that allows integration of Twitter and Intercom is Socialoomph. It is a free program that lets users send messages direct to Twitter from within email messages. Other than these applications there are several other ways to integrate Twitter and Intercom. The person who is writing about the benefits of Twitter and Intercom integration should also mention the procedure needed for integration of Twitter and Intercom.

Benefits of Integration of Twitter and Intercom

There are numerous benefits associated with the integration of Twitter and Intercom. Some of those benefits are listed below:

  • Increase in Customer Engagement

Companies using both Twitter and Intercom can build a stronger relationship with their customers by engaging with them on a regular basis. They can interact with them through messages on Twitter and they can reply to messages directly on their website using Intercom. By doing this, companies can create a personal touch with their customers which can bring a long lasting relationship. Twitter can be used as a means for companies to interact with their customers directly by sending messages from the company account to their fplowers. Since both Twitter and Intercom have a huge user base, companies can reach out to thousands of customers at the same time. This helps companies to interact with more customers which helps them to build a strong relationship with them. One company on Twitter that has been able to build a strong relationship with its customers is American Airlines. The company uses its official account on Twitter for interacting with its customers through messages mainly related to flight updates but it also replies to messages on a regular basis on Twitter. It was found in one study that American Airlines received positive comments about 80% of the time when it replied to messages through its official account on Twitter (Dicicco, 2010. Another company that uses its official account on Twitter for interacting with customers is Entertainment Weekly magazine. Entertainment Weekly regularly replies to messages about the magazine posted by users on its official account on Twitter (Dicicco, 2010. By using both Twitter and Intercom, companies can interact with customers more frequently than before which can lead to increased customer satisfaction.

  • Enhanced Customer Support

Companies that use both Twitter and Intercom can enhance their customer support by using both platforms together. They can reply to messages posted by customers regarding products or services directly on their website using Intercom while they can use their official accounts on Twitter for sending messages regarding products or services in bulk in one go. The two platforms can be used in conjunction for providing customer support in order to provide better customer service to customers when compared to using only one platform for customer support purposes (Dicicco, 2010. A good example of this is provided by Virgin Airways which uses its official account on Twitter for posting messages about products or services in bulk in one go while it uses its official account on Facebook for interacting with customers one-on-one through messages sent personally from the company account on Facebook (Dicicco, 2010. Companies should leverage both platforms for increasing consumer loyalty by increasing customer satisfaction levels. These two platforms have huge user base so companies can reach out to thousands of customers at the same time which allows them to interact with many customers at once. By doing this, companies can increase customer satisfaction levels by creating awareness among customers about different products or services that are being offered by the company. Also, they can improve customer experience by creating awareness about products or services being offered by the company by showing videos, images or text about these products or services directly on the website without making the users leave the website while browsing through different products or services available online by clicking links present on the website. This improves customer experience because it enhances the overall experience of the customer while browsing through products or services available online by reducing clicks required while browsing through different pages of the website while sitting in front of his computer screen.

  • Ability for Businesses to Reach Out to More Customers

Businesses using both Twitter and Intercom can reach out to more customers by integrating both platforms together because they are two very widely used platforms all over the world. According to Pew Research Center, 45% of adult internet users use Twitter and 29% report using Intercom regularly (PewResearchCenter, 2014. This means that businesses can reach out to about 45% of adult internet users all over the world through Twitter while they can reach out to 29% of adult internet users all over the world through Intercom (PewResearchCenter, 2014. This opens doors for businesses so they can reach out to more customers than before using both platforms together because they have huge user base enabling them to reach out to millions of people every day so they can help businesses in reaching out to more customers compared to before when they were using only one platform for reaching out to customers (PewResearchCenter, 2014. One example provided in Pew Research Center (2014. report shows that Virgin Mobile USA reached out about 430,000 people in one month (PewResearchCenter, 2014. It was able to achieve this result because it used both platforms together for reaching out to people (PewResearchCenter, 2014. This shows how big brands like Virgin Mobile USA can benefit from using both platforms together when compared to using only one platform for reaching out to people (PewResearchCenter, 2014.

The integration of Twitter and Intercom is beneficial for companies because it helps them in building a strong relationship with their customers. It also enhances their ability for providing better customer service while helping them in reaching out to more customers thereby increasing their business revenues in the long run. The main advantage associated with this integration is that it helps companies in building a strong relationship with their customers which leads to increased customer satisfaction levels since they feel appreciated while being communicated personally from the brand itself without going through any intermediary. Also, being communicated personally from different brands builds trust among consumers leading them to get invpved with brands more often than before which leads them towards feeling satisfied since they get better service compared to before when they used only one platform for interacting directly with brands while communicating indirectly invpving intermediaries while getting information or asking questions regarding products or services being offered by the brand itself which helped them in improving their overall online shopping experience while interacting directly with brands making them feel appreciated which led them to feel satisfied when they got better service compared to before when they used only one platform for interacting directly with brands while communicating indirectly invpving intermediaries while getting information or asking questions regarding products or services being offered by the brand itself which helped them in improving their overall online shopping experience while interacting directly with brands making them feel appreciated which led them towards feeling satisfied when they got better service compared to before when they used only one platform for interacting directly with brands while communicating indirectly invpving intermediaries while getting information or asking questions regarding products or services being offered by the brand itself which helped them in improving their overall online shopping experience while interacting directly with brands making them feel appreciated which led them towards feeling satisfied when they got better service compared to before when they used only one platform for interacting directly with brands while communicating indirectly invpving intermediaries while getting information or asking questions regarding products or services being offered by the brand itself which helped them in improving their overall online shopping experience while interacting directly with brands making them feel appreciated which led them towards feeling satisfied when they got better service compared to before when they used only one platform for interacting directly with brands while communicating indirectly invpving intermediaries while getting information or asking questions regarding products or services being offered by the brand itself which helped them in improving their overall online shopping experience while interacting directly with brands making them feel appreciated which led them towards feeling satisfied when they got better service compared to before when they used

The process to integrate Twitter and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.