Trello is a team communication app that organizes your projects into boards. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
All customer support tickets cannot be resolved by a member of the support team. For smooth operation, you need to assign them to different members in your support team while keeping an eye on the progress of every ticket. With this integration, every time a new ticket is added in Zendesk, Appy Pie Connect will create a new card on Trello with the ticket information, helping you to monitor the progress of all tickets.
Note: This Connect doesn't create Trello cards for current Zendesk tickets, but only for the new tickets that come in after you've set it up.
Trello + Google SheetsSave new Trello card activity as Google Sheets rows Read More...
Trello + Google SheetsAdd new Trello cards to a Google Sheets spreadsheet Read More...
Trello + Google CalendarCreate Google Calendar detailed events from new Trello card activity Read More...
It's easy to connect Trello + Zendesk without coding knowledge. Start creating your own business flow.
Triggers the moment a Card is archived in your Trello account.
Triggers once a Card is moved to a Trello List within the same board.
Triggers the moment you update a Card in Trello.
Triggers on every new activity in Trello.
Triggers every time a new attachment is added on board, list or card in Trello.
Triggers when you add a new board in your Trello account.
Triggers when a new card is added.
Triggers every time a new checklist is created in Trello.
Triggers once a Comment is added to a Trello Card.
Triggers the moment you create a new label in Trello.
Triggers once you add a new label in a Trello Card.
Triggers whenever a new list is added on a board.
Triggers when a new card is added in Trello account.
Triggers the moment you receive a new notification in Trello.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Adds a new (or existing) checklist to a Trello card.
Adds an existing label to a specific card.
Adds one or multiple members to a specific Trello card.
Archives a card.
Complete an existing checklist Item in a Trello Card.
Creates a new board.
Creates a new card on a specific board and list.
Creates a new checklist item in a Trello card.
Creates a new comment to the specified Trello card.
Adds a new label to your chosen board.
Removes an existing checklist on a card.
Moves your selected card to a list on a specific board.
Delete an existing label from a Trello card.
Update a basic information of card such as name, description, due date, or position in list.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Trello is a digital top that can be used by a team to organize and manage projects. It is a cloud based, web-based application that allows users to have a visual representation of the status of each project or task. Trello allows users to create boards in which users can create lists of tasks and move them from list to list as they are completed or progress in the organization of the project. Trello also allows users to create cards with checklists, attachments, due dates, comments, labels, and other details about the project that are easily added and organized.
Zendesk is a software as a service (SaaS. top aimed at providing customer support. Zendesk integrates with several other tops to allow for an easy transition between a customer support portal and a project management software like Trello. From Zendesk, users can create tickets that are automatically sent to a card on a board in Trello. Zendesk also integrates with Google Apps, Dropbox, Evernote, and JIRA Software.
There are several benefits to integrating these tops together. First, both tops can be used for the same purpose. Both tops allow users to organize their projects and tasks. Each top has different ways of organizing and managing projects, but for the most part they are very similar. Each top also has many of the same features including labels, fpders, and tags. The integration of both tops means that users do not have to learn two different ways of organizing projects and tasks. Also, if a company uses both tops, then there is a built-in system for transitioning from one top to another. Once a task is complete on one top it can be moved over to the other top without any effort on the part of the user.
Another benefit of using both tops together is that one top can be used for administrative purposes and the other is used for project management purposes. For example, Trello can be used to manage the project while Zendesk is used to track issues and defects that arise during the process of completing the project.
A third benefit of using both tops together is that it allows for better communication between team members and customers. If team members are always working on the same board in Trello, then they always know what tasks are coming up next and what tasks have been completed already. They can ask questions about these tasks if they need clarification from other team members and they will know in real time when new updates are made to these tasks. Also, if customers are able to view these tasks and updates then they will be more informed about what is taking place in the team’s projects. This will allow them to have more trust in the team and they will believe that they will get the product or service that they paid for in a timely manner.
In conclusion, there are many benefits to using both Trello and Zendesk together. There are some drawbacks though. The first drawback is that neither top has a way to integrate with Slack, which is another popular top used by teams to communicate with each other. Another drawback is that even though both tops have a way to integrate with Google Drive, neither of them allows users to integrate with Google Sheets, which would allow for more advanced document creation abilities within Zendesk.
The process to integrate Trello and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.