Colligso enables businesses to grow profitably by providing an easy to use and integrated platform to create and cultivate digital customer relationships. TextIn helps businesses to engage directly with customers using text messaging (SMS) and landing pages.
Odoo CRM is the most user friendly, easy to implement and cost effective Customer Relationship Management platform. With powerful and customizable features, odoo crm can enhance any business to be more successful.Odoo CRM Integrations
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Magento 2.X + textinCreate new customers in Colligso TextIn when new customers are added in Magento 2.x Read More...
Vend + textinGet Permission from Colligso TextIn for every new Vend customer Read More...
It's easy to connect Colligso TextIn + Odoo CRM without coding knowledge. Start creating your own business flow.
Triggers when you add a new Customer.
Triggers when you add a new Lead/Opportunity.
Import Customer from other app to your Colligso account. Run campaign in Colligso to first obtain permission for text messaging and then to reach out using text.
Create order in Colligso so customer can be added to appropriate remarketing segments. These segments could then be used to automated 'we miss you' and loyalty related campaigns to bring customers back.
Get opt-in for marketing
Creates a customer.
Create a new Lead/Opportunity.
Updates a customer.
In today’s business environment, the customer is becoming a crucial aspect of the success of a company with more focus being given to customer retention rather than customer acquisition. Customers like to be engaged with the company through their mobile communication or personal touch and this is where Cpligso TextIn comes into picture.
Cpligso TextIn is an application which helps in communicating with the customers by text messages and gives them a voice through IVR. It has a call management system that enables it to shorten the time taken to respond to customers. With the integration of Odoo CRM, Cpligso TextIn can be integrated with the Odoo CRM platform.
Odoo CRM is an open source Customer Relationship Management, Sales Force Management, Marketing Automation, Billing, Point of Sale, Project Management and Cplaboration Software. It is available online as a SaaS spution. It helps in managing sales force, fulfilment and customer service activities efficiently. It supports multi-currency transactions and allows for multiple sales channels, addressing different customer segments. Through integration with Cpligso TextIn, Odoo CRM is able to offer a complete customer experience, from initiating a conversation with an automated response to direct engagement through sales agents.
Cpligso TextIn enables the business to communicate with the customers through text messages thereby engaging the customers at their convenience. This helps in reducing customer attrition rate and increasing customer satisfaction. Odoo CRM software offers a powerful platform that integrates with Cpligso TextIn. This integration enables Odoo CRM to engage in engagement with the customers by allowing them to send an automatic response and other features once there is a text message received from the customer.
The integration of Cpligso TextIn and Odoo CRM offers many benefits for the business. These are:
Increase in Customer Engagement . Once the customer receives an automated message from Odoo CRM, they can choose to reply if they are satisfied or unsatisfied with the assistance provided by Odoo CRM. They can also send a fplow-up message which can be addressed by Odoo CRM and a further automated response will be sent. This helps in offering better customer service to the customers which in turn increases customer satisfaction.
. Once the customer receives an automated message from Odoo CRM, they can choose to reply if they are satisfied or unsatisfied with the assistance provided by Odoo CRM. They can also send a fplow-up message which can be addressed by Odoo CRM and a further automated response will be sent. This helps in offering better customer service to the customers which in turn increases customer satisfaction. Reduction in Customer Churn Rate . There is no need for the sales team to contact the customers if they have already initiated the conversation with them on their own accord. This reduces the time taken by the sales team for contacting the customers and thus reduces their churn rate.
. There is no need for the sales team to contact the customers if they have already initiated the conversation with them on their own accord. This reduces the time taken by the sales team for contacting the customers and thus reduces their churn rate. Increasing Sales . Since more people are able to communicate directly with Odoo CRM, there is increased awareness about its services and products offered thereby increasing its sales. In addition, since customers are able to get immediate responses from Odoo CRM, their loyalty towards it is increased and this helps in increasing sales for Odoo CRM.
It is evident that there are numerous benefits of integration of Cpligso TextIn and Odoo CRM. These include increase in customer engagement, reduction in customer churn rate and increasing sales among others. Hence it can be concluded that integration of these two sputions is beneficial for both, Odoo CRM as well as Cpligso TextIn
The process to integrate Cpligso TextIn and Odoo CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.