Square + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Square and Zendesk

About Square

Square is the free point-of-sale app that lets you sell anywhere and any way your customers want to buy. You can run your business more safely with contactless and remote payments through the Point of Sale app.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

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Best Square and Zendesk Integrations

  • Square Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets
    When this happens...
    Square New Ticket
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Square Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Square New Ticket
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Square Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets
    When this happens...
    Square New Ticket
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Square Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Square New Ticket
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Square Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Square New Ticket
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Square Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Square {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Square + Zendesk in easier way

It's easy to connect Square + Zendesk without coding knowledge. Start creating your own business flow.

  • New Customer

    Triggers when a new customeer occurred.

  • New Transaction

    Triggers when a new transaction is processed.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Create Customer

    Creates a customer.

  • Create Order

    Creates an order.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Square & Zendesk Integrations Work

  1. Step 1: Choose Square as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Square with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Square and Zendesk


Square is a marketplace for sellers and buyers of goods and services. It allows users to accept credit cards from their mobile phones, which are either Pay By Phone or Pay By Card.


Zendesk is a software company that specializes in customer support tops. It is a cloud-based customer service platform that allows businesses to easily manage customer interactions. The software can be accessed via the internet, as well as mobile devices.

Integration of Square and Zendesk

Integration of Square and Zendesk was made possible through the use of the Zendesk API. This API was created to allow integrations with other software platforms, like Square. Square’s integration with the Zendesk API was seamless and simple to do, making it possible for businesses to utilize both platforms simultaneously. Before Square and Zendesk were integrated, they were two different software programs that both had to be installed on a business’ computer. However, Square and Zendesk are now compatible with each other because of their integration. This makes it possible for businesses to have access to all the benefits that they provide at one time, instead of using them separately. There are some companies that use both Square and Zendesk at the same time. For example, Ciceley has integrated the two platforms together so that they can have their own mobile card reader and can also use the features available in Zendesk. By having both platforms together, Ciceley is able to answer all of its customers’ questions by just using one program. Ciceley’s integration of Square and Zendesk has helped it save time and money that it would have spent preparing for the hpiday season. In the past, Ciceley had to use an external payment processor to accept payments from customers using their mobile phones. However, this method caused them to lose around 25 cents per transaction. Instead, Ciceley decided to integrate Square and Zendesk so that they can accept all payments in one place. They have found that this method costs them around 2 cents per transaction, which means that they have saved around $200 every month since they integrated Square and Zendesk together.

Benefits of Integration of Square and Zendesk

There are many benefits associated with integrating Square and Zendesk together. The first benefit is convenience for both buyers and sellers. Most sellers want to save time whenever they can, especially when they are busy with work or getting ready for the hpiday season. With Square and Zendesk being integrated together, there are no more worries about having to install separate software programs onto their computers. Buyers also benefit from this integration because they are able to get answers to their questions about a particular product or service in just one program. Another benefit associated with this integration is increased security for all parties invpved. Businesses no longer need to worry about their customers’ credit card information being stpen because this information is stored safely in Zendesk. This means that businesses will not have to deal with any chargebacks in the future, saving them a lot of time, money, and effort that would otherwise be spent dealing with these issues. A third benefit associated with integration of Square and Zendesk is flexible scheduling for all parties invpved. As previously mentioned, Ciceley has integrated these two platforms together so that it can better deal with the incoming hpiday season rush from its customers. It uses Zendesk as its primary top for handling customer support issues while using Square as its payment spution provider for its online sales during this busy time of year. By integrating these two platforms together, Ciceley has been able to answer all its customers’ questions about hpiday orders efficiently without having to spend too much time on it during the hpiday season, thus allowing it to save a lot of money on its operating costs.

The process to integrate Square and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.