SproutVideo is a video hosting platform with powerful video marketing, privacy, and analytical tools that take the guesswork out of sharing videos online.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
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It's easy to connect SproutVideo + Zendesk without coding knowledge. Start creating your own business flow.
Folders are a great way to organize videos in a hierarchical way within your account. Folders can contain both videos and other folders.
Triggers when a new video has been deployed within your account.
Triggers when a video has been watched
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new access grant within your sproutvideo account.
Create a new folder within your SproutVideo account.
Create a new viewer login within your SproutVideo account.
Updates the settings for an existing access grant in your SproutVideo account.
Uploads a video to your SproutVideo account.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
SproutVideo is a cloud-based video platform that allows users to edit, share, and monetize videos. Users can upload videos in multiple formats, even in high definition, and share them with anyone on the Internet. It includes an integrated social community that enables viewers to chat in real-time, comment and rate videos, and connect with other peers. The video platform provides capabilities for users to create custom profiles, chat rooms, and events.
Zendesk is a software as a service (SaaS. customer support software company based in San Francisco, California. It helps organizations to manage their support processes, handle customer inquiries, and improve customer satisfaction. It offers a range of subscription plans based on the number of agents and support staffs. Zendesk was founded by Mikkel Svane and Morten Primdahl in Copenhagen, Denmark in 2007.
The integration of SproutVideo and Zendesk will enhance the support offering of organizations. Through this integration, organizations will be able to extend their message from the initial interaction with potential customers to further communicate with them. This integration will also allow organizations to create more engaging content to help them engage with their customers better. More importantly, there is an increased chance that customers will return to purchase products or services from these organizations again.
The benefits of integrating SproutVideo and Zendesk include improved efficiencies in responding to customer inquiries and respving issues. In addition, organizations will be able to save time and effort by saving all communication records relating to customer inquiries in one place and sharing those records among support teams using Zendesk. This will enable support teams to discuss and respve issues quickly with less effort.
Through the integration of SproutVideo and Zendesk, organizations will be able to improve their customer support capabilities through more efficient and effective communications. Indeed, the combination of SproutVideo’s new features and Zendesk’s existing capabilities will enable organizations to achieve operational efficiencies as well as strengthen relationships with customers.
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