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SproutVideo + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between SproutVideo and Freshdesk

About SproutVideo

SproutVideo is a video hosting platform with powerful video marketing, privacy, and analytical tools that take the guesswork out of sharing videos online.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best SproutVideo and Freshdesk Integrations

  • SproutVideo Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    SproutVideo New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • SproutVideo Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    SproutVideo New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • SproutVideo Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    SproutVideo Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • SproutVideo Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    SproutVideo New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • SproutVideo GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    SproutVideo Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • SproutVideo GitHub

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    SproutVideo {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect SproutVideo + Freshdesk in easier way

It's easy to connect SproutVideo + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • List your folders

    Folders are a great way to organize videos in a hierarchical way within your account. Folders can contain both videos and other folders.

  • Video Deployed

    Triggers when a new video has been deployed within your account.

  • Video Watched

    Triggers when a video has been watched

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Access Grant

    Create a new access grant within your sproutvideo account.

  • Create Folder

    Create a new folder within your SproutVideo account.

  • Create Viewer Login

    Create a new viewer login within your SproutVideo account.

  • Update Access Grant

    Updates the settings for an existing access grant in your SproutVideo account.

  • Upload Video

    Uploads a video to your SproutVideo account.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How SproutVideo & Freshdesk Integrations Work

  1. Step 1: Choose SproutVideo as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate SproutVideo with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of SproutVideo and Freshdesk

SproutVideo. A video marketing platform that allows video creators to upload, store, manage and share videos on their website. It also enables users to stream videos from multiple platforms such as YouTube, Facebook, Vimeo, and more.

Freshdesk. A customer support software product for small and medium businesses. It offers a variety of helpful features for spving customer issues.

Integration of SproutVideo and Freshdesk

Freshdesk offers a mobile app that lets users log in to their accounts through smartphones and tablets. They can get help with their issues by tapping the icon on the top right corner of the mobile app. When they tap the icon, they will be able to submit a ticket to a customer service representative.

If there is no live chat option available, users can submit a ticket via email. This process takes roughly 2-3 days. When the email is received by the Freshdesk team, they will respond to the user within 2 hours. Once they attend to the issue, they will close the ticket manually. By integrating SproutVideo into Freshdesk, this manual closing of tickets can be automated.

Once an issue is created in Freshdesk, it is channeled to SproutVideo for identification. SproutVideo identifies the issue and assigns it to a video creator. The video creator can then create a video showcasing the spution. After the video is published, the customer service representative can view it and use it as an educational guide for his or her customers.

Benefits of Integration of SproutVideo and Freshdesk

In addition to helping customers and saving time for customer service representatives, integrating SproutVideo and Freshdesk has other benefits as well. It saves time for customers because they no longer have to wait for responses; instead, they receive instant attention from the video creator. In addition, they can view instructional videos about their issues. It also helps customer service representatives because they are able to communicate with customers better. Moreover, it helps companies save time and money by improving customer satisfaction rates and reducing cost per acquisition (CPA.

This article provides information about integrating SproutVideo and Freshdesk so that they can work together seamlessly. It explains how integrating them together helps in improving user experience and save time for customer service representatives and customers.

The process to integrate SproutVideo and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.