Snapchat is a popular messaging app that lets users exchange pictures and videos (called snaps) that are meant to disappear after they're viewed.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
Freshdesk + GitHubCreate GitHub issues when Freshdesk tickets are updated Read More...
It's easy to connect Snapchat + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new campaign is created.
Triggers when a new member is created.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Creates a Campaign
Creates a member.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Snapchat is a multimedia messaging application for smartphones. It was created by Evan Spiegel, Bobby Murphy and Reggie Brown, former students at Stanford University. The app was released in September 2011, and has since grown to support users across Android, iOS, and Windows Phone devices. A feature introduced in December 2013 allows users to send photos that are automatically deleted within 10 seconds of being viewed. The name “Snapchat” is a reference to the sound made when one snaps a picture, and the app's logo features an image of a red-tinted camera lens with two yellow circles on it.
Freshdesk is an online customer support software company headquartered in San Bruno, California. Founded in 2010 by Girish Mathrubootham, the company’s help desk software is used by more than 25000+ organizations worldwide including small businesses, and Fortune 500 companies such as Cisco Systems, Reddit, eBay, Disney and Boeing. The company also offers enterprise-grade customer support tops aimed at larger companies. As of 2014, Freshdesk is used by 25000+ organizations across the globe to manage millions of customer conversations every month. Freshdesk has offices in San Francisco, Chennai, Bengaluru, Sydney, Paris and Barcelona.
Integrating Freshdesk and Snapchat will help organizations get more information from their customers about their products or services. With the integration of these two platforms, companies can have more detailed information on their target market. By sharing feedback through Snapchat videos, consumers will be able to provide more comprehensive feedback. They can use this data to make changes or improvements to their products or services they provide to their customers. In addition to the informative benefits of integrating Snapchat and Freshdesk, it can also be fun for both businesses and customers alike. Customers can give their honest feedback about a product or service in the form of a video sent through Snapchat. This will be great for businesses because they will not only get more feedback about their products or services but they will be able to have fun with it as well. Businesses can find out what types of videos appeal to their customers most so they can produce similar videos in the future. Customers can enjoy sharing videos with businesses because they will have fun doing it while also getting their message across to the business. Integrating Freshdesk and Snapchat will give both sides benefits that the other side would not be able to accomplish without the help of the other side.
As mentioned above, the integration of Snapchat with Freshdesk will lead to better customer relations between businesses and customers by giving them more ways to interact with one another. Another benefit of integrating Snapchat and Freshdesk is that it will create new ways for customers to share feedback about a company’s product or service. Some customers may not want to go through the trouble of filling out a survey or writing a review on a website about how they feel about a product or service. But if they see a cop video on Snapchat that gets their point across about how they feel about a product or service then they might do it just because it is easier for them. Customers can share more detailed information with businesses if they choose to do so but they will still have the option to just leave general feedback if that is what they prefer. Integrating Freshdesk and Snapchat will lead to better customer relations because it will give customers easier ways to share their feedback with businesses. A third benefit of integrating Freshdesk and Snapchat is that businesses can learn more about their target market by receiving videos from customers about their thoughts on certain products or services. Businesses can use this information to improve on what they already do to attract customers so they can gain more business opportunities. A fourth benefit of integrating Freshdesk and Snapchat is that both businesses and customers can have fun with sharing videos with one another. Customers can give honest feedback about a product or service while businesses can learn what types of videos appeal to their clients most so they can produce similar videos in the future. A fifth benefit of integrating Freshdesk and Snapchat is that it gives both sides more ways to interact with one another by giving them easier ways to share feedback with one another. These benefits are important because they will allow businesses and clients or customers to work together better by giving them more ways to interact with one another. This helps both sides communicate more effectively with each other because they have more options available if they don’t want to go through one particular way of communication like emailing back and forth. The integration of Snapchat with Freshdesk can lead to better customer relations between businesses and customers by giving them more ways to interact with each other as well as providing them with new ways to share feedback with one another.
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