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SMTP by Connect + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between SMTP by Connect and Zendesk

About SMTP by Connect

SMTP stands for Simple Mail Transfer Protocol, which is an Internet standard for email transmission available in Microsoft, Google and Yahoo! products among millions of mail servers worldwide.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best SMTP by Connect and Zendesk Integrations

  • SMTP by Connect Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    SMTP by Connect New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • SMTP by Connect Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    SMTP by Connect New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • SMTP by Connect Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    SMTP by Connect New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • SMTP by Connect Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    SMTP by Connect New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • SMTP by Connect Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    SMTP by Connect New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • SMTP by Connect Slack

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    {{item.message}} Read More...
    When this happens...
    SMTP by Connect {{item.triggerTitle}}
     
    Then do this...
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Connect SMTP by Connect + Zendesk in easier way

It's easy to connect SMTP by Connect + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Send Email

    Sends a plaintext email from a specific SMTP server.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How SMTP by Connect & Zendesk Integrations Work

  1. Step 1: Choose SMTP by Connect as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate SMTP by Connect with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of SMTP by Connect and Zendesk

SMTP by Connect?

SMTP (Simple Mail Transfer Protocp. is a standard for email, which was published in 1982 by first known as RFC 821, and later on updated by RFC 2821. It is one of the pdest protocps that has been widely used around the globe.

SMTP is the protocp used to send emails between clients and servers. SMTP by Connect is a simple yet powerful top that makes it easy to send emails by connecting to your own mail server or any other mail server.

Zendesk?

Zendesk is a customer service platform helping organizations better understand and connect with their customers. It includes features such as chat, support ticketing, and community forums. Organizations use Zendesk to provide better service to their customers so that they can retain more of their customers.

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Integration of SMTP by Connect and Zendesk

SMTP by Connect uses Zendesk as its default email provider because the two are closely integrated. SMTP by Connect automatically sends every email through Zendesk’s servers. It generates Zendesk tickets from all emails received. It also allows you to send email newsletters directly from Zendesk and see the results in real time. There is no need for a separate email account for your business, as all emails are sent using your existing Zendesk account.

SMTP by Connect integrates seamlessly with Zendesk. This means that you can easily create connections between your email address and Zendesk and vice versa. You do not have to set up any additional accounts or services in order to use this feature. SMTP by Connect makes it fast and easy to integrate your accounts, so you can spend more time focusing on growing your business instead of trying to figure out how to get everything working together. The integration takes just minutes to add. You can easily add new users, change passwords, and set up auto-reply emails through Zendesk account settings. Users who receive emails through the SMTP by Connect also can see these changes within their Zendesk account in just a few minutes. Everything is completely automated so you don’t have to worry about anything when integrating your accounts.

Benefits of Integration of SMTP by Connect and Zendesk

The biggest benefit of integrating your accounts is that you save money and time while adding extra functionality to your Zendesk account. You will not have to pay separately for an email service or another service just to send emails through your Zendesk channel. SMTP by Connect does not charge you any extra fees for the connection between your email address and Zendesk, which saves you money especially if you have multiple email addresses for your business. There is no need for additional accounts or complicated configurations when using SMTP by Connect, which saves you time. All emails sent through SMTP by Connect automatically appear in Zendesk without requiring any additional setup on your end. If you have multiple accounts connected through SMTP by Connect, then you can easily view all of them at once on one page, which makes it easy to manage all of them at once.

The process to integrate SMTP by Connect and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.