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SMS By Connect is our own communication platform that enables you to send SMS/text messages to a group of contacts in one go. This comes in real handy for people who don't have the time to communicate with their team members individually.
Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.Salesforce Integrations
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It's easy to connect SMS By Connect + Salesforce without coding knowledge. Start creating your own business flow.
Triggers the moment a new account is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Send SMS on specified number(s).
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
SMS By Connect is a mobile marketing platform that helps businesses to create, automate, and optimize their text messages. When you send advertisements through SMS by Connect, you can track your results and see the detailed reports of your campaign. It has the option for recipients to respond to your message and also open your website in a new browser window. The program uses the cloud-based SMS service, which means that it does not require any additional hardware or software to operate.
Salesforce is an online customer relationship management (CRM. system that is used by small businesses and large enterprises across the globe. A CRM is a system that helps businesses manage their contacts with clients, including details about each client, communication records, sales activities, goals, etc. Salesforce is based on the CRM software but offers additional functionality through its various applications. It contains a sales platform, a service cloud platform, an analytics platform, and a social platform.
of the article. Integration of SMS By Connect and Salesforce
Integration of SMS By Connect and Salesforce allows companies to reach their potential customers wherever they are and whenever they want. For example, if you are an online store running a sale on a particular product, you can easily send out an advertisement to those who have visited your store on a particular date, thus increasing your conversion rate. You can also send out coupons or vouchers to your existing clients to encourage them to make more purchases from your store. This is particularly useful if your business is a retail outlet because you can reach out to people when they are visiting your store.
You can also use SMS by Connect to communicate with customers who have not bought anything from your store. For example, if a guest has sent an enquiry about a product but has not placed an order, you can send him or her a discount voucher or an invitation to visit your store at a specific date. This will help you to increase your revenue as revenue generation and customer retention are two important aspects of any business venture.
There are many benefits of integrating SMS By Connect and Salesforce. One of the most important benefits is that it increases customer engagement rates. In addition, it helps companies to be more efficient in their marketing efforts as they can automate their entire campaign process. Most importantly, integration of SMS By Connect and Salesforce ensures that all customers receive the messages at the same time. It also ensures that all customers receive the right message according to their past purchase history.
In conclusion, integration of SMS By Connect and Salesforce helps companies to stay ahead of the curve in terms of their marketing efforts. It enables businesses to reach out to their customers with personalized messages at the right time. Therefore, I would recommend that all companies integrate SMS By Connect and Salesforce in their business processes to ensure maximum customer engagement.
The process to integrate SMS By Connect and Salesforce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.