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Slack + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Slack and ServiceNow

About Slack

Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best Slack and ServiceNow Integrations

  • Slack Google Sheets

    Slack + Google Sheets

    Add Slack messages to a Google Sheets spreadsheet Read More...
    When this happens...
    Slack New Message Posted to Channel
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    If you want to create an archive for everything posted to your Slack channel, then this integration from Appy Pie Connect can help you save a lot of time. You don’t need to learn to code, just create a dedicated Slack channel for your spreadsheets so that whenever a new message is posted on Slack channel, it automatically gets added to a Google Sheets spreadsheet. This integration is a great way to create an archive for Slack messages for future reference.
    How It Works
    • A new message is posted on you slack channel
    • Appy Pie Connect will copy the message & paste it into a new row in your Google Sheets spreadsheet
    What You Need
    • A Google account
    • A Slack account
  • Slack Todoist

    Slack + Todoist

    Add new starred Slack messages to Todoist as tasks Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Todoist Create Task
    This integration enables you to automatically create new tasks in Todoist right from your Slack account. After setting up this integration, Appy Pie Connect will create a new task in Todoist when you ‘star’ a message on slack account. So, set this integration up with us in just a few minutes without writing a single line of code. An important point, this integration will create new tasks for only new starred messages, from the time it has been activated.
    How It Works
    • You star a message in Slack
    • Appy Pie Connect will create a Todoist task fetching information from the starred Slack message
    What You Need
    • A Slack account
    • A Todoist account
  • Slack Trello

    Slack + Trello

    Create Trello cards from new starred Slack messages Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Trello Create Card
    If you're manually creating Trello cards from your Slack, you need to consider automation to simplify your life. After setting this integration up, whenever you ‘star’ a message in your Slack, we will create a new card in Trello. This integration will help you manage your workflow efficiently without missing a single task. Enjoy the benefits of workflow automation, set up this integration now! Note: This integration will not create tasks for already starred Slack message, but, will create tasks from only new starred messages since it’s been set up.
    How It Works
    • Star a message in Slack
    • Appy Pie Connect will create a Trello card fetching information from the starred Slack message
    What You Need
    • A Slack account
    • A Trello account
  • Slack Trello

    Slack + Trello

    Create Trello Cards from a Slack Channel Read More...
    When this happens...
    Slack New Message Posted to Channel
     
    Then do this...
    Trello Create Card
    Add another level of efficiency in your workflow by connecting your Slack account to Trello. Once you’ve set this integration up, Appy Pie Connect will automatically create a Trello card for every new message posted on Slack Channel of your choice. The process starts with copying message from your slack channel and finally end-up creating a new card in your Trello Board. So, integrate Slack with Trello now and get most out of your team.
    How It Works
    • Someone posts a message on your Slack Channel
    • Appy Pie Connect copies the text and creates a new card in your Trello Board
    What You Need
    • A Slack account
    • A Trello account
  • Slack Google Sheets

    Slack + Google Sheets

    Send Starred Messages in Slack to a Google Spreadsheet Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    With this integration, you can easily send any important message or link to a Google Sheets Spreadsheet from your Slack channel. Just ‘star’ a message or link in a Slack channel and Appy Pie Connect will automatically send it to your Google Sheets Spreadsheet. This is a great way to save important information to refer later. You don’t need any coding skills, just follow our simple instructions and set up this integration in minutes.
    How It Works
    • ‘Star’ a message in Slack
    • Appy Pie Connect immediately sends it to your Google Sheets Spreadsheet
    What You Need
    • A Slack account
    • A Google account
  • Slack Google Sheets

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Slack {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Slack + ServiceNow in easier way

It's easy to connect Slack + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Channel

    Triggers upon creation of a new #channel.

  • New Mention

    Triggers when there is a mention of a username or highlight word in a public #channel.

  • New Message Posted to Channel

    Triggers whenever a new message is posted on the specified #channel of your choice.

  • New Message Posted to Private Channel

    Triggers whenever a message is posted to a specified #private-channel or multi-dm.

  • New Starred Message

    Triggers when you star a message.

  • New User

    Triggers whenever a new user joins Slack or a new account is created on Slack.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Add Reminder

    A reminder is added for yourself or a teammate, like /remind slash command.

  • Create Channel

    Creates a new channel.

  • Send Channel Message

    A new message is posted to your chosen #channel.

  • Send Direct Message

    Send a direct message to a user or yourself through the Slackbot.

  • Send Private Channel Message

    A new message is posted to your chosen private channel.

  • Set Channel Topic

    Sets the topic on a specific channel.

  • Set Status

    Updates your Slack status to the specified text & emoji.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Slack & ServiceNow Integrations Work

  1. Step 1: Choose Slack as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Slack with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select ServiceNow as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate ServiceNow with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Slack and ServiceNow

Slack?

Slack is a cloud-based team communication software. Primarily used for businesses, it also has features useful for other organizations such as education and government. Slack provides persistent chat rooms called “channels” which can be created by an individual or a shared channel which can be accessed by a group. These channels are used to discuss different topics and to share documents.

ServiceNow?

SerivceNow is a cloud-based IT service management platform. It supports ITIL® best practices, and incorporates its capabilities in providing a single point of contrp across IT processes. ServiceNow has features such as incident and problem tracking, knowledge management, IT readiness management, service catalog, and customer self-service.

Integration of Slack and ServiceNow

It is possible to integrate Slack and ServiceNow via the Slack API to create a more efficient operational support system. The integration can be done using the fplowing approaches:

  • Creating a custom Slack app that will allow users to send issues and incidents directly into ServiceNow. This will allow Slack users to perform their tasks in a smoother process.
  • Using the “slash commands” feature available in Slack, users can use commands to call up the ServiceNow issue tracking functionality via the Slack bot. This will allow users to check for already existing incidents, submit new incidents, and check the status of issues with a single command.
  • A combination of both approaches mentioned above will be helpful for large organizations which have large vpumes of incoming requests every day. It will help them to manage this flow without using multiple tops. The integration will allow them to track their incidents/problems from a single source rather than needing to open multiple apps or web pages.

Benefits of Integration of Slack and ServiceNow

The integration of Slack and ServiceNow will provide the fplowing benefits:

  • It will allow companies to monitor all their critical processes from a single conspe rather than having to use multiple tops which may cause confusion among the users.
  • It will allow users to report problems and issues in real time rather than having to wait until they go home or if they forget about reporting an issue.
  • It will allow users to create better sputions in real time rather than being limited by the tops they are using. With the integration of Slack and ServiceNow, they can now have access to the information needed at any given time, regardless of what top they are using at that moment.

In conclusion, integrating the Slack and ServiceNow will help organizations become more efficient in their operations as well as provide a better customer experience.

The process to integrate Slack and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.