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Slack + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Slack and Intercom

About Slack

Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
Intercom Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Zendesk Zendesk

Best Slack and Intercom Integrations

  • Slack Google Sheets

    Slack + Google Sheets

    Add Slack messages to a Google Sheets spreadsheet Read More...
    When this happens...
    Slack New Message Posted to Channel
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    If you want to create an archive for everything posted to your Slack channel, then this integration from Appy Pie Connect can help you save a lot of time. You don’t need to learn to code, just create a dedicated Slack channel for your spreadsheets so that whenever a new message is posted on Slack channel, it automatically gets added to a Google Sheets spreadsheet. This integration is a great way to create an archive for Slack messages for future reference.
    How It Works
    • A new message is posted on you slack channel
    • Appy Pie Connect will copy the message & paste it into a new row in your Google Sheets spreadsheet
    What You Need
    • A Google account
    • A Slack account
  • Slack Todoist

    Slack + Todoist

    Add new starred Slack messages to Todoist as tasks Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Todoist Create Task
    This integration enables you to automatically create new tasks in Todoist right from your Slack account. After setting up this integration, Appy Pie Connect will create a new task in Todoist when you ‘star’ a message on slack account. So, set this integration up with us in just a few minutes without writing a single line of code. An important point, this integration will create new tasks for only new starred messages, from the time it has been activated.
    How It Works
    • You star a message in Slack
    • Appy Pie Connect will create a Todoist task fetching information from the starred Slack message
    What You Need
    • A Slack account
    • A Todoist account
  • Slack Trello

    Slack + Trello

    Create Trello cards from new starred Slack messages Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Trello Create Card
    If you're manually creating Trello cards from your Slack, you need to consider automation to simplify your life. After setting this integration up, whenever you ‘star’ a message in your Slack, we will create a new card in Trello. This integration will help you manage your workflow efficiently without missing a single task. Enjoy the benefits of workflow automation, set up this integration now! Note: This integration will not create tasks for already starred Slack message, but, will create tasks from only new starred messages since it’s been set up.
    How It Works
    • Star a message in Slack
    • Appy Pie Connect will create a Trello card fetching information from the starred Slack message
    What You Need
    • A Slack account
    • A Trello account
  • Slack Trello

    Slack + Trello

    Create Trello Cards from a Slack Channel Read More...
    When this happens...
    Slack New Message Posted to Channel
     
    Then do this...
    Trello Create Card
    Add another level of efficiency in your workflow by connecting your Slack account to Trello. Once you’ve set this integration up, Appy Pie Connect will automatically create a Trello card for every new message posted on Slack Channel of your choice. The process starts with copying message from your slack channel and finally end-up creating a new card in your Trello Board. So, integrate Slack with Trello now and get most out of your team.
    How It Works
    • Someone posts a message on your Slack Channel
    • Appy Pie Connect copies the text and creates a new card in your Trello Board
    What You Need
    • A Slack account
    • A Trello account
  • Slack Google Sheets

    Slack + Google Sheets

    Send Starred Messages in Slack to a Google Spreadsheet Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    With this integration, you can easily send any important message or link to a Google Sheets Spreadsheet from your Slack channel. Just ‘star’ a message or link in a Slack channel and Appy Pie Connect will automatically send it to your Google Sheets Spreadsheet. This is a great way to save important information to refer later. You don’t need any coding skills, just follow our simple instructions and set up this integration in minutes.
    How It Works
    • ‘Star’ a message in Slack
    • Appy Pie Connect immediately sends it to your Google Sheets Spreadsheet
    What You Need
    • A Slack account
    • A Google account
  • Slack Google Sheets

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Slack {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Slack + Intercom in easier way

It's easy to connect Slack + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Channel

    Triggers upon creation of a new #channel.

  • New Mention

    Triggers when there is a mention of a username or highlight word in a public #channel.

  • New Message Posted to Channel

    Triggers whenever a new message is posted on the specified #channel of your choice.

  • New Message Posted to Private Channel

    Triggers whenever a message is posted to a specified #private-channel or multi-dm.

  • New Starred Message

    Triggers when you star a message.

  • New User

    Triggers whenever a new user joins Slack or a new account is created on Slack.

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Add Reminder

    A reminder is added for yourself or a teammate, like /remind slash command.

  • Create Channel

    Creates a new channel.

  • Send Channel Message

    A new message is posted to your chosen #channel.

  • Send Direct Message

    Send a direct message to a user or yourself through the Slackbot.

  • Send Private Channel Message

    A new message is posted to your chosen private channel.

  • Set Channel Topic

    Sets the topic on a specific channel.

  • Set Status

    Updates your Slack status to the specified text & emoji.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Slack & Intercom Integrations Work

  1. Step 1: Choose Slack as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Slack with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Intercom as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Intercom with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Slack and Intercom

Slack is a team communication platform that allows the user to create channels, share files and messages, and it supports integrations with third-party applications. It is primarily used for office productivity, but its features can also be used to share media such as images and videos. It was launched in February 2014 by Stewart Butterfield, Eric Costello, Cal Henderson, Serguei Mourachov and Peter Armstrong. Intercom is a platform for customer communication, which is used by companies around the world to communicate with their customers. Intercom provides tops to create and send messages and track interactions between customers and companies. It allows companies to engage with their customers based on the data they’ve received from these interactions. Intercom was founded by Eoghan McCabe, Des Traynor, David Barrett, Ciaran Lee and David Heinemeier Hansson in 2011.

1- Integration of Slack and Intercom

Slack can integrate with Intercom so that communications between Slack users are automatically added to Intercom conversations. This integration allows you to see the activity happening in Slack in your Intercom account. It also means that when a customer replies to one of your messages on Intercom, his or her response will appear directly in the channel of the Slack conversation where the original message was sent from. The “Slack + Intercom” integration works best if you start using both tops at the same time. Otherwise, you may want to wait until you have a few conversations before you add this integration.

2- Benefits of Integration of Slack and Intercom

The “Slack + Intercom” integration makes it easier to monitor your support activities across different messaging platforms. You can see all of your support conversations in one place. This integration also helps to identify which types of messages are being sent across different channels. It helps you add context to your conversations and respond more efficiently to customer queries or concerns.

Slack is an online group communication service. It is designed for teams who work together on a regular basis and need a convenient way to stay up-to-date about what each other are working on. It can be used for chat within a team or company, or for direct messages between cpleagues. It also supports integrations with third-party applications, including Google Drive, Dropbox, Asana, Zendesk, Salesforce, Twitter, Facebook and MailChimp. Slack was launched by Stewart Butterfield, Eric Costello, Cal Henderson, Serguei Mourachov and Peter Armstrong in February 2014. The name Slack comes from a term that means “a state of relaxed efficiency”. Slack has been acquired by Microsoft in June 2017 for $7.5 billion.

Intercom is a platform for customer communication, which is used by companies around the world to communicate with their customers. Intercom provides tops to create and send messages and track interactions between customers and companies. It allows companies to engage with their customers based on the data they’ve received from these interactions. Intercom was founded by Eoghan McCabe, Des Traynor, David Barrett, Ciaran Lee and David Heinemeier Hansson in 2011.

The process to integrate Slack and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.