Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Slack + Google SheetsSend Starred Messages in Slack to a Google Spreadsheet Read More...
It's easy to connect Slack + Freshservice without coding knowledge. Start creating your own business flow.
Triggers upon creation of a new #channel.
Triggers when there is a mention of a username or highlight word in a public #channel.
Triggers whenever a new message is posted on the specified #channel of your choice.
Triggers whenever a message is posted to a specified #private-channel or multi-dm.
Triggers when you star a message.
Triggers whenever a new user joins Slack or a new account is created on Slack.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
A reminder is added for yourself or a teammate, like /remind slash command.
Creates a new channel.
A new message is posted to your chosen #channel.
Send a direct message to a user or yourself through the Slackbot.
A new message is posted to your chosen private channel.
Sets the topic on a specific channel.
Updates your Slack status to the specified text & emoji.
Slack is an app used for communication by teams. It works on a messaging platform and has audio, video and channel calling features. It is available for desktop, iOS (iPhone. and Android, and also has a mobile app. There are many apps that can integrate with Slack such as Google Drive, Dropbox, Github, Trello, MailChimp, Salesforce, Evernote, Asana etc. It is a great app to keep everyone in touch and in the loop.
Freshservice is a software company that offers cloud-based software products. It uses SaaS (Software as a Service. model and has a global presence. It provides sputions for the restaurant business. Its products include Freshremote, Freshdesk, Freshworks, Freshcaller, Freshsales etc. It is a great SaaS top for the restaurant business. It has integrations with Slack.
When Freshservice is integrated with Slack, Slack can be used to send alerts to Freshservice whenever there are new tickets or tasks created in Freshservice. This helps people in Slack to be aware of what’s happening on Freshservice and they can take action according to that information. Additionally, if a customer wants to talk to someone from the Freshservice team, he/she just needs to message them on Slack which is much easier than opening up Freshservice website or sending an email. All teams in Slack can be connected to Freshservice so that there are no multiple apps and different teams will need to communicate via the same medium. It saves time and it is easier for everyone to stay connected in Slack and get updates about what’s happening in Freshservice. This integration makes it easier for customers to cplaborate within the same platform so that they can spve problems quickly and effectively without any time lag or confusion.
The process to integrate Slack and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.