?>

Slack + Customerly Integrations

Appy Pie Connect allows you to automate multiple workflows between Slack and Customerly

About Slack

Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.

About Customerly

Boost your customer engagement. The fully integrated tool your online business needs to scale up and automate your engagement.

Customerly Integrations

Best Slack and Customerly Integrations

  • Slack Google Sheets

    Slack + Google Sheets

    Add Slack messages to a Google Sheets spreadsheet Read More...
    When this happens...
    Slack New Message Posted to Channel
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    If you want to create an archive for everything posted to your Slack channel, then this integration from Appy Pie Connect can help you save a lot of time. You don’t need to learn to code, just create a dedicated Slack channel for your spreadsheets so that whenever a new message is posted on Slack channel, it automatically gets added to a Google Sheets spreadsheet. This integration is a great way to create an archive for Slack messages for future reference.
    How It Works
    • A new message is posted on you slack channel
    • Appy Pie Connect will copy the message & paste it into a new row in your Google Sheets spreadsheet
    What You Need
    • A Google account
    • A Slack account
  • Slack Todoist

    Slack + Todoist

    Add new starred Slack messages to Todoist as tasks Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Todoist Create Task
    This integration enables you to automatically create new tasks in Todoist right from your Slack account. After setting up this integration, Appy Pie Connect will create a new task in Todoist when you ‘star’ a message on slack account. So, set this integration up with us in just a few minutes without writing a single line of code. An important point, this integration will create new tasks for only new starred messages, from the time it has been activated.
    How It Works
    • You star a message in Slack
    • Appy Pie Connect will create a Todoist task fetching information from the starred Slack message
    What You Need
    • A Slack account
    • A Todoist account
  • Slack Trello

    Slack + Trello

    Create Trello cards from new starred Slack messages Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Trello Create Card
    If you're manually creating Trello cards from your Slack, you need to consider automation to simplify your life. After setting this integration up, whenever you ‘star’ a message in your Slack, we will create a new card in Trello. This integration will help you manage your workflow efficiently without missing a single task. Enjoy the benefits of workflow automation, set up this integration now! Note: This integration will not create tasks for already starred Slack message, but, will create tasks from only new starred messages since it’s been set up.
    How It Works
    • Star a message in Slack
    • Appy Pie Connect will create a Trello card fetching information from the starred Slack message
    What You Need
    • A Slack account
    • A Trello account
  • Slack Trello

    Slack + Trello

    Create Trello Cards from a Slack Channel Read More...
    When this happens...
    Slack New Message Posted to Channel
     
    Then do this...
    Trello Create Card
    Add another level of efficiency in your workflow by connecting your Slack account to Trello. Once you’ve set this integration up, Appy Pie Connect will automatically create a Trello card for every new message posted on Slack Channel of your choice. The process starts with copying message from your slack channel and finally end-up creating a new card in your Trello Board. So, integrate Slack with Trello now and get most out of your team.
    How It Works
    • Someone posts a message on your Slack Channel
    • Appy Pie Connect copies the text and creates a new card in your Trello Board
    What You Need
    • A Slack account
    • A Trello account
  • Slack Google Sheets

    Slack + Google Sheets

    Send Starred Messages in Slack to a Google Spreadsheet Read More...
    When this happens...
    Slack New Starred Message
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    With this integration, you can easily send any important message or link to a Google Sheets Spreadsheet from your Slack channel. Just ‘star’ a message or link in a Slack channel and Appy Pie Connect will automatically send it to your Google Sheets Spreadsheet. This is a great way to save important information to refer later. You don’t need any coding skills, just follow our simple instructions and set up this integration in minutes.
    How It Works
    • ‘Star’ a message in Slack
    • Appy Pie Connect immediately sends it to your Google Sheets Spreadsheet
    What You Need
    • A Slack account
    • A Google account
  • Slack Google Sheets

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Slack {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Slack + Customerly in easier way

It's easy to connect Slack + Customerly without coding knowledge. Start creating your own business flow.

    Triggers
  • New Channel

    Triggers upon creation of a new #channel.

  • New Mention

    Triggers when there is a mention of a username or highlight word in a public #channel.

  • New Message Posted to Channel

    Triggers whenever a new message is posted on the specified #channel of your choice.

  • New Message Posted to Private Channel

    Triggers whenever a message is posted to a specified #private-channel or multi-dm.

  • New Starred Message

    Triggers when you star a message.

  • New User

    Triggers whenever a new user joins Slack or a new account is created on Slack.

  • New Lead

    Triggers when a new lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Add Reminder

    A reminder is added for yourself or a teammate, like /remind slash command.

  • Create Channel

    Creates a new channel.

  • Send Channel Message

    A new message is posted to your chosen #channel.

  • Send Direct Message

    Send a direct message to a user or yourself through the Slackbot.

  • Send Private Channel Message

    A new message is posted to your chosen private channel.

  • Set Channel Topic

    Sets the topic on a specific channel.

  • Set Status

    Updates your Slack status to the specified text & emoji.

  • Add User Tag

    Attach a tag to an existing user or lead.

  • Create or Update Lead

    Creates or updates a lead.

  • Create or Update User

    Creates or updates a new user.

How Slack & Customerly Integrations Work

  1. Step 1: Choose Slack as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Slack with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Customerly as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Customerly with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Slack and Customerly

Slack?

Slack is a cloud-based messaging app for teams. It was launched in February 2014. As of May 2015, the service reports more than 600K daily active users and over 3 million weekly active users. The company, valued at $2.8 billion, is headquartered in San Francisco, California.

Customerly ?

Customerly is an online helpdesk spution that manages customer support requests. It offers a mobile app for iOS and an Android app. The service has received positive reviews from tech news websites and software review sites.

  • Integration of Slack and Customerly
  • There are some companies that integrate Slack with Customerly to improve their customer support experience. We will use these as examples to show how Slack can reduce the workload of Customerly by automatically sending emails when it receives new tickets. This automatically makes Customerly more efficient and improves their customer support experience.

    Company A is a marketing agency that creates marketing campaigns via email, blog posts, and social media updates. They also provide web and graphic design services to their clients. They want to provide their customers with a better support experience. Their customer support team uses Customerly’s internal chat to communicate with each other.

    In order to improve their support experience, they have integrated both Customerly and Slack. Whenever they receive a new ticket on Customerly, they receive an email using Zapier that notifies them about the new ticket. The marketing team then uses a dedicated slack channel to discuss the issue with their customer. The marketing agency has also created a bot named “Marketing Bot” in Slack. Whenever someone mentions “Marketing Bot” in any channel, the bot sends a notification to the marketing team so they can respond right away. After responding to the ticket, the team manager simply has to post an update in the slack channel’s message stream and everyone will be notified. This way, they can keep all their teammates up to date on the status of the ticket without having to check the Customerly top all the time.

    Company B is a digital agency that provides website maintenance services to clients. Their customers submit tickets via Customerly whenever they find bugs or have suggestions for improvement on the website. Company B uses Slack as their internal messaging top for their employees to communicate with each other. They have integrated both Slack and Customerly so that whenever they get a new ticket, they receive an email in their Slack channel and an update in the message stream of that channel. This way, everyone on the team is aware of the new ticket so they can respond faster and more efficiently. When someone responds to the ticket, they simply post an update in the message stream so everyone can see what has been respved quickly. In addition, they have created a bot named “Bot” in Slack. Whenever someone types “!” in any channel, “Bot” sends a notification to all members of the digital agency so they can quickly respond to the ticket right away.

    The process to integrate Slack and Customerly may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.