Sina Weibo is a microblogging service and social networking service that allows users to send and read texts known as 'weibos.' It is called the Chinese version of Twitter.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.Zoho Desk Integrations
Sina Weibo + ZendeskCreate Zendesk Tickets for Every New Post on Sina Weibo Read More...
Sina Weibo + ZendeskCreate a Zendesk Ticket Whenever a New Friend is Added on Sina Weibo Read More...
It's easy to connect Sina Weibo + Zoho Desk without coding knowledge. Start creating your own business flow.
New Followers List
New Post on Home Timeline
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Sina Weibo and Zoho Desk are social media and an online help desk software respectively. Sina Weibo is a social media platform of Sina Corporation which was established in 2009 advanced from the popular Chinese web portal Sina.com. As for Zoho Desk, it is an online help desk software which provides its users with a convenient and simple way to manage their customer support.
In this part, we will discuss how Sina Weibo and Zoho Desk can be integrated through the benefits it brings to its users.
First, we will introduce the integration of Sina Weibo and Zoho Desk. In 2009, Sina Corporation launched Weibo in China. It was an instant messaging service similar to Twitter. However, unlike Twitter, Weibo was something new that provided its users with a broader variety of uses. It was more than just a social media platform; it allowed people to communicate with each other through the use of short messages. Furthermore, it allowed people to interact with brands and companies, as well as with celebrities. This was made possible through the ability of Weibo users to send replies to the questions and messages of others.
On the other hand, Zoho Desk is an online help desk software that allows its users to manage their customer support easily. It also allows them to communicate with clients or customers. Users can create tickets and assign them through the use of a simple interface on Zoho Desk. Furthermore, they can send these tickets to their customers via emails or SMS. The greatest advantage of Zoho Desk is that it is a cloud-based software. This means that there is no need to install any software on your computer in order to use it. It is also very user-friendly and easy to use. Lastly, it is very affordable; you can have unlimited staff and unlimited clients with only one plan. Furthermore, it also allows you to generate reports easily, which will enable you to see how your business is doing.
As mentioned above, Sina Weibo and Zoho Desk can be integrated to give its users an easier way of managing their customer support and communicating with clients or customers. A great number of businesses today are using both platforms because they provide them with numerous advantages in managing their customer support. These include:
We all know how important it is for a business to have good customer support; it helps build up the confidence of your customers towards your company which leads them into coming again for your services or products. If your customers feel that your business is not reliable enough to provide them with good customer support, they might consider going to another company that can provide them with better customer support.
Integrating Sina Weibo and Zoho Desk will give you a very efficient way of managing your customer support and communicate with clients or customers. This is because your clients or customers can create tickets on Zoho Desk and send them to you via their emails or SMS. This is very convenient because you do not have to go looking for their information; you can simply check your emails or SMS for the information they have sent you. Moreover, you can also reply back to their messages or tickets instantly as well as update them about the progress of their requests or concerns. This all can be done through Sina Weibo because everything will be posted on your Weibo account; therefore, your clients will be able to check on your replies on their phones or computers anytime they want. In addition, if they want to contact you directly, they can always do so through Weibo because everything will be displayed on your Weibo timeline anyway. This makes things very easy for them because there’s no need for them to go going back and forth from Weibo or Zoho Desk; they can simply check everything on one site – your Weibo account! That way, you can be sure that your clients or customers will never have any problems contacting you regarding anything related to their requests or concerns. You can also post updates about changes in their request or concern in order for them not to worry about anything anymore!
Another advantage of integrating Sina Weibo and Zoho Desk is that it will improve your client’s experience when dealing with your company. In fact, Zoho Desk has been designed for this purpose; it allows its users to customize their customer support experience according to what they like best. They can choose whether they would like SMS notifications for all ticket updates or just certain updates; they can also choose whether they want email notifications for all ticket updates or just certain updates as well as whether they want email or SMS updates for all ticket updates or just certain updates as well as whether they want email or SMS updates for all ticket updates or just certain updates; hence, they will never have any problem checking on their tickets at any time they want! Furthermore, Zoho Desk also allows its users to add notes and comments on the tickets they have created; in this way, you can keep track of all conversations you have had with your clients or customers through Zoho Desk regarding their requests or concerns.
This way, you will be able to provide your clients or customers with a much better experience when dealing with your business!
The process to integrate Sina Weibo and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.