Sina Weibo is a microblogging service and social networking service that allows users to send and read texts known as 'weibos.' It is called the Chinese version of Twitter.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Sina Weibo + ZendeskCreate Zendesk Tickets for Every New Post on Sina Weibo Read More...
Sina Weibo + ZendeskCreate a Zendesk Ticket Whenever a New Friend is Added on Sina Weibo Read More...
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
It's easy to connect Sina Weibo + Zendesk without coding knowledge. Start creating your own business flow.
New Followers List
New Post on Home Timeline
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Sina Weibo is a microblogging service and social networking service in China. It allows users to send short messages of up to 140 characters, which are displayed on the user’s profile page for other users to read. The term “Weibo” means “microblog” in Chinese. Sina Weibo is one of the most popular social networking services in China. According to Alexa, Sina Weibo is among the top 10 websites globally and has more than 500 million registered users as of March 2014. In less than a month after its launch, it reached 100 million registered users. It is the largest standalone microblogging site in the world and ranks as the third largest social networking site behind Facebook and Twitter.
Zendesk (formerly known as HelpSpot. is a customer support platform for businesses that offers ticketing, helpdesk, social media integration, self-service options and a knowledge base.The company was founded in Copenhagen in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour. Zendesk has offices in San Francisco, Copenhagen, Dublin, Portland, Tokyo and Sydney. In May 2011 Zendesk announced that it had raised $12 million from Sequoia Capital and existing investors to hire employees and continue product development. As of 2013, Zendesk has an estimated worth of $800 million. In November 2012 Zendesk obtained $30 million from Sequoia Capital, Benchmark Capital, Greylock Partners, Index Ventures and others; this was fplowed by another $25 million in April 2013. In October 2013 Zendesk raised $60 million in Series C funding led by Insight Venture Partners with existing investors participating. On July 9, 2014 Zendesk acquired Sydney based startup Fixel for an undisclosed sum. The acquisition will help Zendesk expand its operations into Australia.
The integration of Sina Weibo and Zendesk will provide both business and personal customer service information to users at one place – on their microblogging accounts. Users can get help or give help to their friends or cpleagues by posting questions or sputions on their microblogging accounts. This will save time for users looking for assistance on issues such as problems with online transactions, product selection or technical support issues. This will also reduce the workload of customer service representatives since user queries can be answered directly by their peers on the microblogging forums.
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