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Shopify + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Shopify and ServiceNow

About Shopify

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. It includes a huge selection of tools for anyone looking to start an eCommerce business.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best Shopify and ServiceNow Integrations

  • Shopify Google Sheets

    Shopify + Google Sheets

    Add Every New Shopify Order as a New Row on A Google Sheets Spreadsheet Read More...
    When this happens...
    Shopify New Order
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Now you can add newly created Shopify new orders to a new row on Google Sheets Spreadsheet without any manual effort. Once this integration has been set up, each time there is a paid order in Shopify; Appy Pie Connect will automatically add it to Google Sheets Spreadsheet as a new row with all the relevant information. Our easy to use automation platform enables you to sync Shopify and Google Sheets Spreadsheet in minutes without any coding skills.
    How This Shopify – Google Sheet Integration Works
    • There is a new order in Shopify
    • Appy Pie Connect adds this order to Google Sheets as a new row with all relevant details
    What You Need
    • A Shopify account
    • A Google Sheet account
  • Shopify Salesforce

    Shopify + Salesforce

    Create Salesforce Contacts For New Shopify Customers Read More...
    When this happens...
    Shopify New Customer
     
    Then do this...
    Salesforce Create Contact
    Set up this Salesforce – Shopify integration and we will keep growing your shopify customer list faster and better. After setting this integration up, Appy Pie connect will add a new contact in Salesforce for every new customer in Shopify. Our automation platform enables you to set up this Connect in mere minutes without writing a single line of code.
    How It Works
    • There is a new customer in Shopify
    • Appy Pie Connect creates a new contact in Salesforce
    What You Need
    • A Salesforce account
    • A Shopify account
  • Shopify Salesforce

    Shopify + Salesforce

    Create Salesforce Lead for New Shopify Paid Orders Read More...
    When this happens...
    Shopify New Paid Order
     
    Then do this...
    Salesforce Create Lead
    Improve your customer experience by connecting your Shopify store with Salesforce. Our automation platform allows you to create this Connect in a matter of minutes without writing a single line of code. Once you set it up, whenever a customer placed a paid order in your Shopify store, Appy Pie Connect automation will add that customer details your Salesforce account as new leads, helping your team to follow up for more business.
    How this Shopify - Salesforce Integration Works
    • A new paid order is submitted in shopify
    • Appy Pie Connect creates a new lead in Salesforce
    What You Need
    • A Salesforce account
    • A Shopify account
  • Shopify Salesforce

    Shopify + Salesforce

    Create Salesforce Leads From New Shopify Orders Read More...
    When this happens...
    Shopify New Order
     
    Then do this...
    Salesforce Create Lead

    Shopify is one of the best platforms to create a beautiful eCommerce store. Not only this, it is extremely coherent with a range of other applications that you use in everyday life. With Appy Pie Connect, it is easy to connect Salesforce and Shopify without writing a single line of code. Once you set up this integration, whenever a customer places an order in your Shopify store, we will automatically to Salesforce as new leads.

    Note: This Connect doesn't create Salesforce leads from existing Shopify orders, but only the new emails you receive after this integration has been setup.

    How This Shopify – Salesforce Integration Works
    • A new order is created in your Shopify store
    • Appy Pie Connect adds that order detail to Salesforce as a new lead
    What You Need
    • A Salesforce account
    • A Shopify account
  • Shopify Zendesk

    Shopify + Zendesk

    Create Tickets in Zendesk for Paid Orders in Shopify Read More...
    When this happens...
    Shopify New Paid Order
     
    Then do this...
    Zendesk Create Ticket

    Make your customer service more efficient by connecting your Shopify store with Zendesk. Once you set up the Shopify - Zendesk integration, Appy Pie Connect will automatically generate tickets in Zendesk every time a new order is placed in your shopify store.

    Note: This integration doesn't create Zendesk tickets for already existing orders, but only new orders you receive after you've set it up.

    How It Works
    • A new order is placed in Shopify
    • Appy Pie Connect creates a corresponding ticket in Zendesk
    What You Need
    • A Zendesk account
    • A Shopify account
  • Shopify Zendesk

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Shopify {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Shopify + ServiceNow in easier way

It's easy to connect Shopify + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Blog Entry

    Triggers when a new entry is added to a blog in your Shopify store.

  • New Cancelled Order

    Triggers whenever a order is "cancelled" (with line item support).

  • New Customer

    Triggers when a new customer is added to your Shopify account.

  • New Order

    Triggers when a new purchase is made (only open orders) (with line item support).

  • New Order (Any Status)

    Triggers when a new purchase is made (of any order status).

  • New Paid Order

    Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

  • New Product

    Triggers when a new product is added to your Shopify store.

  • Updated Order

    Triggers when an order is updated (with line item support).

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Create Custom Collection

    Creates a custom collection.

  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order (with line item support).

  • Create Product

    Creates a new product.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Shopify & ServiceNow Integrations Work

  1. Step 1: Choose Shopify as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Shopify with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select ServiceNow as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate ServiceNow with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shopify and ServiceNow

Shopify?

Shopify is a cloud-based e-commerce platform that allows individuals and businesses to set up their own online stores. The company was founded in 2004 by Tobias Lütke, Daniel Weinand, and Scott Lake. The headquarters of Shopify are located in Ottawa, Canada.

ServiceNow?

ServiceNow is a cloud-based IT service management software that offers a single spution for IT service desk management, IT asset management, IT service management, and IT business process management. It was created in 2005 by Dr. Fred Luddy, who currently serves as the CEO and Chairman of the Board. The company is headquartered in Santa Clara, California.

Integration of Shopify and ServiceNow

E-commerce companies, big or small, require efficient and seamless customer support sputions when they are offering products and services to customers in a digital mode. With the increasing popularity of e-commerce platforms and growing competition in this space, it has become increasingly difficult for e-commerce companies to manage customer support services and provide excellent customer support. In order to ensure that customers get a satisfactory experience while shopping online with an E-commerce store, it is critical that there is seamless integration between the Order Management System of an E-commerce store and the Customer Support Systems of an E-commerce store. If there are no seamless integration between the Order Management System and the Customer Support System, then there will be deadlocks in the process of fulfilling an order and providing customer support services. A case in point is that Shopify cannot accommodate all the functionalities of a Customer Support System on its platform itself. Hence, it is important for Shopify to develop strong ties with a strong third party Customer Support System partner. In this context, Shopify has tied up with ServiceNow.

Shopify has a strong tie-up with ServiceNow. This partnership is expected to help Shopify scale up its business without any scope for incompatibility issues or breakdowns in Customer Support Services provided on its platform. It will also help Shopify enhance its e-commerce platform and make it more scalable in terms of integrating the E-commerce platform with the Customer Support Platform. This tie-up will also allow Shopify to offer its partners integrated sputions for their E-commerce ventures and improve their overall business performance. Also, Shopify will be able to provide a standard interface to their partners so that they can integrate their systems easily with Shopify’s Order Management System. This would enable them to improve their business performance with Shopify’s help.

Benefits of Integration of Shopify and ServiceNow

There are several benefits of an Integration of Shopify and ServiceNow. There have been several cases where the integration between ServiceNow’s Customer Support Platform and Shopify’s e-commerce platform has helped various E-commerce businesses achieve higher levels of success. For example, one of the leading e-commerce startups in Asia Pacific region had integrated ServiceNow’s Customer Support Platform with Shopify’s e-commerce platform. This partnership enabled the e-commerce startup to provide better customer support services to its customers while managing its operations more efficiently and smoothly. This partnership resulted in increased productivity levels among employees of the startup. Another example is that one of the leading online fashion retailers was able to provide better customer support services to its customers within a short span of time after integrating ServiceNow’s Customer Support Platform with Shopify’s e-commerce platform. This partnership allowed the online fashion retailer to save on operational costs through automation of routine tasks and improved employee productivity. The cooperation between ServiceNow’s Customer Support Platform and Shopify’s e-commerce platform helped these businesses achieve better results than what they could have achieved if they had not integrated these two platforms.

The integration between ServiceNow’s Customer Support Platform and Shopify’s e-commerce platform helps E-commerce businesses save on operational costs, reduce time spent on providing customer support services, increase overall employee efficiency, improve business profitability, and enhance employee morale through automation of routine tasks and elimination of manual interference while providing customer support services.

It can be concluded from the above discussion that there are many benefits of an Integration of Shopify and ServiceNow. An Integration of Shopify and ServiceNow helps E-commerce businesses save on operational costs, reduce time spent on providing customer support services, increase overall employee efficiency, improve business profitability, and enhance employee morale through automation of routine tasks and elimination of manual interference while providing customer support services..

The process to integrate Shopify and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.