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Shipwire + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Shipwire and Zendesk

About Shipwire

Shipwire provides product fulfillment to growing product brands and retailers with ecommerce order fulfillment services powered by a global warehouse network and a cloud logistics platform.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Connect the apps you use everyday and find your productivity super-powers.

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  • Ticket Tailor Ticket Tailor

Best Shipwire and Zendesk Integrations

  • Shipwire Shipwire

    Gmail + Shipwire

    Add a new vendor to Shipwire on a starred Email in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Shipwire New Starred Email
     
    Then do this...
    Shipwire Create Vendor

    Use this integration and make your order fulfilment process more efficient. Once this integration is live, whenever you start an email in Gmail, Appy Pie Connect will automatically add a new vendor to your Shipwire. Don’t wait, just sign up for Appy Pie Connect and start connecting your Shipwire and Gmail now!

    How this integration works
    • An email is starred in Gmail inbox
    • Appy Pie Connect automatically adds a new vendor to Shipwire
    What You Need
    • A Gmail account
    • A Shipwire account
  • Shipwire Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Shipwire New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Shipwire Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Shipwire New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Shipwire Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Shipwire New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Shipwire Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Shipwire New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Shipwire Office 365

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    {{item.message}} Read More...
    When this happens...
    Shipwire {{item.triggerTitle}}
     
    Then do this...
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Connect Shipwire + Zendesk in easier way

It's easy to connect Shipwire + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Order

    Triggers when a new order occurred.

  • New Product

    Triggers when a new product occurred.

  • New Purchase Order

    Triggers when a new purchase order occurred.

  • New Receiving

    Triggers when a new receiving occurred.

  • New Return

    Triggers when a new return occurred.

  • New Vendor

    Triggers when a new vendor occurred.

  • New Warehouse

    Triggers when new warehouse occurred.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Order

    Create a new order in shipwire.

  • Create Vendor

    Create a new vendor in shipwire.

  • Create Warehouse

    Creates a new warehouse in shipwire.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Shipwire & Zendesk Integrations Work

  1. Step 1: Choose Shipwire as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Shipwire with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shipwire and Zendesk

  • Shipwire is a service provider for eCommerce businesses. It’s a logistics company that specializes in shipping and distribution. Zendesk is a customer service software company that provides support to organizations through its software.
  • Zendesk’s tops help companies streamline their knowledge base, prioritize customer support requests, and track and respve issues on the fly. In addition to making it easier for customers to get the information they need, Zendesk’s platform also helps companies optimize their website and mobile app with customer support features like live chat and detailed knowledge base articles. Analyze data using powerful reporting and analytics tops so you can better understand your customers.
  • We integrate Shipwire and Zendesk via API integrations. With Zendesk, you can create, update and manage information about your products on Shipwire which will be used for creating shipments for those products.
  • The benefits of integrating Zendesk and Shipwire are:
    • Customers can access product information easily. They can check the status of their order and view all the items included in the order on their screen.
    • Customers can contact your business to get answers to any questions they have on the orders. This allows the business to respond to customer issues more quickly which can improve customer satisfaction.

    Conclusion

  • Shipwire and Zendesk integrated together has many benefits for both customers and businesses. Customers can view products easily, and businesses can respond to customer issues more quickly.
  • To learn more about integrating Shipwire and Zendesk, contact us at info@shipwire.com or visit www.shipwire.com.
  • The process to integrate Shipwire and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.