Shipwire provides product fulfillment to growing product brands and retailers with ecommerce order fulfillment services powered by a global warehouse network and a cloud logistics platform.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Gmail + ShipwireAdd a new vendor to Shipwire on a starred Email in Gmail [REQUIRED : Business Gmail Account] Read More...
Use this integration and make your order fulfilment process more efficient. Once this integration is live, whenever you start an email in Gmail, Appy Pie Connect will automatically add a new vendor to your Shipwire. Don’t wait, just sign up for Appy Pie Connect and start connecting your Shipwire and Gmail now!
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
It's easy to connect Shipwire + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new order occurred.
Triggers when a new product occurred.
Triggers when a new purchase order occurred.
Triggers when a new receiving occurred.
Triggers when a new return occurred.
Triggers when a new vendor occurred.
Triggers when new warehouse occurred.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Create a new order in shipwire.
Create a new vendor in shipwire.
Creates a new warehouse in shipwire.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Shipwire is a cloud-based eCommerce platform which helps business owners to manage their inventory. It allows users to warehouse and ship products with only one click. Shipwire is a combination of Amazon web services and Shopify, where Shopify allows you to build your store and handle product sales while Amazon helps you to handle inventory and shipping.
Freshdesk is an all-in-one help desk software. It enables users to engage customers through multiple channels like email, phone calls, forums or social media. Freshdesk offers support for various platforms like Zendesk, Salesforce, Facebook, Google, Twitter, Apple and more.
Shipwire and Freshdesk are integrated with each other in order to provide a complete customer support spution. For example, Shipwire integrates with Freshdesk to provide access to the few data points like the URL of the product page, which is not available in Shipwire. A manual entry of this URL on the Freshdesk ticket will fix the issue. In this integration, a case in Freshdesk will be created when a user clicks a “Problem” button in Shipwire. This will create a ticket in Freshdesk which will take care of the issue. As soon as the case is closed in Freshdesk, the status of the issue will be updated on the Shipwire website. The end result is that it makes the process of spving problems seamless and less time consuming for both companies and customers. Thus, integration of these two tops into one ecosystem provides greater customer satisfaction.
The benefits of the integration of Shipwire and Freshdesk are listed below:
The process to integrate Shipwire and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.