ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.
Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.Zoho Cliq Integrations
It's easy to connect ShipStation + Zoho Cliq without coding knowledge. Start creating your own business flow.
Triggers for each individual line item when a new order is created or imported.
Triggers for each individual line item when a new outbound shipping label is created for an order.
Triggers when a new Order is created or imported in ShipStation
Triggers when a new outbound shipping label is created for an order.
Triggers when a new Channel is created.
Triggers when a new chat is created.
Marks an order as shipped without creating a label in ShipStation.
Send a message to all subscribers of the bot.
Send message to a channel in which you have joined.
Send a direct message to a contact or an user in your Organization.
ShipStation is an e-commerce platform that allows companies to easily manage their orders and shipments. It provides a variety of shipping options with an easy refund return system. The platform also offers a detailed shipment tracking system for both sellers and buyers.
Zoho Cliq is a cloud-based ERP software that helps businesses to manage their operations. It integrates with other software such as ShipStation. Zoho Cliq has a task management feature which helps you get work done. It is compatible with Android, iOS, Windows, and Mac OS.
ShipStation and Zoho Cliq are integrated in the fplowing ways:
With ShipStation, users can easily manage their orders in the fplowing ways:
Users can easily create and send invoices to customers.
They can track and process returns.
They can track and manage their inventory.
They can monitor their order history if they have a free account.
Users can set up automatic reorders and bulk imports through ShipStation.
With Zoho Cliq, users can manage their orders in the fplowing ways:
Users can create new orders from the incoming emails they receive from clients. They can assign these orders to different employees and add notes to them. These employees will be able to open these notes and work on them when they are free. They can also assign tasks to employees based on the priority of the order. For example, if an order needs to be shipped out immediately, an employee will be notified that they need to ship it out as soon as possible. If there is no urgency associated with the order, an employee can choose to work on the order later when they have time. Once an employee completes a task, they can mark it as complete and move on to the next task. Repetitive tasks such as updating inventory will automatically update once the inventory is updated on Zoho Inventory.
With ShipStation, users can provide customer service in the fplowing ways:
Users can track their customer calls by viewing the call log. They can easily play back each call and keep notes on it. Information such as call durations, caller names, and caller’s contact details is stored within this feature. Users can also create new call logs by using this feature. This feature is helpful for teams because they can see who is working on a particular call. If an employee does not answer a call, the rest of the employees will be able to answer it instead. This feature also allows customers to send questions or comments about orders through email or chat.
With Zoho Cliq, users can provide customer service in the fplowing ways:
Employees can view all of their assigned tasks in one place through Zoho Cliq’s task management feature. This helps them to focus on one thing at a time so that they do not get distracted. Each task has a status attached to it which indicates whether the task has been completed or not. All completed tasks will be marked as “complete” while incomplete tasks will have an “in progress” status attached to them. Users can also view all of their pending tasks in one place while viewing their assigned tasks in another place. A separate tab for each task type makes it easier for users to manage their tasks.
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