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ShipStation + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between ShipStation and Intercom

About ShipStation

ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
Intercom Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Zendesk Zendesk

Best ShipStation and Intercom Integrations

  • ShipStation Zendesk

    Intercom + Zendesk

    Create tickets on Zendesk for new Intercom conversations Read More...
    When this happens...
    ShipStation New Conversation
     
    Then do this...
    Zendesk Create Ticket
    Intercom and Zendesk both are great tools to help you drive sales and offer support through every step of the funnel. Trusted by the world’s most innovative businesses, both tools are great at improving the entire sales and support vertical manifold. After setting this integration up, whenever a new conversation takes place on Intercom, Appy Pie Connect will automatically create new tickets for future follow ups in Zendesk, keeping both teams and client databases updated no matter where the action happens.
    How this Intercom - Zendesk integration Works
    • A new conversation takes place on Intercom
    • Appy Pie Connect automatically creates a ticket on Zendesk
    What You Need
    • An Intercom account
    • A Zendesk account
  • ShipStation Salesforce

    Intercom + Salesforce

    Create leads in Salesforce from new Intercom users Read More...
    When this happens...
    ShipStation New User
     
    Then do this...
    Salesforce Create Lead
    If you are looking for ways to make your CRM applications work hand in hand, then this integration is for you. After setting this integration up, whenever a new user is added to your Intercom account, Appy Pie Connect will automatically send that user to Salesforce as a new lead. This way, you can keep growing your business by generating new leads.
    How It Works
    • A new user is added to Intercom
    • Appy Pie Connect will automatically add that user to Salesforce as a new lead
    What You Need
    • An Intercom account
    • A Salesforce account
  • ShipStation MailChimp

    Intercom + MailChimp

    Create subscribers on MailChimp from Intercom contacts Read More...
    When this happens...
    ShipStation New User
     
    Then do this...
    MailChimp Add/Update Subscriber
    Don't worry about manually adding new Intercom contacts to your MailChimp list because this integration takes care of that for you. After setting this integration up, whenever you add a new contact to Intercom, Appy Pie Connect automatically creates a new subscriber or updates an existing one in MailChimp.
    How this integration works
    • A new contact is added in Intercom
    • Appy Pie Connect automatically creates a new subscriber in MailChimp
    What You Need
    • A Mailchimp account
    • An Intercom account
  • ShipStation Intercom

    Facebook Lead Ads + Intercom

    Add every Facebook Lead Ads lead to Intercom as a new lead Read More...
    When this happens...
    ShipStation New Lead
     
    Then do this...
    Intercom Create/Update Lead
    If you want to grow your sales, you should take immediate action on every sales lead, no matter where they are coming from. Use this Connect to automatically add new leads from Facebook Lead Ads to Intercom as leads. Once your leads are added to Intercom, your sales team can follow up on them right away.
    How this Facebook Lead Ads - Intercom integration works
    • A new lead is captured in Facebook Lead Ads
    • Appy Pie Connect automatically creates a lead in Intercom
    What You Need
    • A Facebook Lead Ads account
    • An Intercom account
  • ShipStation Intercom

    MailChimp + Intercom

    Create or update users on Intercom from new MailChimp subscribers Read More...
    When this happens...
    ShipStation New Subscriber
     
    Then do this...
    Intercom Create/Update User
    Maintaining a customer database is important to stay updated on customer information and data. It also helps businesses build loyalty and generate repeat business. Once the integration is active, every time a new subscriber is added to your MailChimp list, Appy Pie Connect will automatically create a new contact in Intercom or update an existing user, helping you keep your customer data updated.
    How It Works
    • A user subscribes to a MailChimp list
    • Appy Pie Connect automatically creates or updates a user on Intercom
    What You Need
    • A Mailchimp account
    • An Intercom account
  • ShipStation Intercom

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    {{item.message}} Read More...
    When this happens...
    ShipStation {{item.triggerTitle}}
     
    Then do this...
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Connect ShipStation + Intercom in easier way

It's easy to connect ShipStation + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • Item Ordered

    Triggers for each individual line item when a new order is created or imported.

  • Item Shipped

    Triggers for each individual line item when a new outbound shipping label is created for an order.

  • New Order

    Triggers when a new Order is created or imported in ShipStation

  • Order Shipped

    Triggers when a new outbound shipping label is created for an order.

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Order

    Create Order

  • Mark an Order as Shipped

    Marks an order as shipped without creating a label in ShipStation.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How ShipStation & Intercom Integrations Work

  1. Step 1: Choose ShipStation as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate ShipStation with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Intercom as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Intercom with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ShipStation and Intercom

ShipStation?

ShipStation is a cloud-based shipping and tracking application that allows customers to ship products, manage inventory, create custom labels, and track shipments. This software has some of the same features as other popular shipping services such as FedEx, UPS, and DHL. It also integrates with several other popular eCommerce platforms including Shopify, BigCommerce, Magento, and QuickBooks.

Intercom?

Intercom is an all-in-one customer communication top that provides users with a way to send targeted messages directly to customers via email, mobile, or through a live chat box on their website. Using this top, users can cplect feedback about their products and services, make announcements to specific groups of customers, and even set up automated messages in advance for certain events like the launch of a new product.

Integration of ShipStation and Intercom

ShipStation and Intercom offer several ways to enable customers to communicate with the businesses they purchase products from. Sending messages through ShipStation allows users to send messages directly to customers regarding their orders. This is helpful for businesses that need to inform customers of changes in shipping information, delayed shipments due to weather or malfunctioning equipment, or other important information about the status of their order.

In addition to sending messages through ShipStation’s website, users can send them directly through the ShipStation app. Once installed on a phone or tablet, the app allows users to scan packages using a QR code reader or enter their tracking number manually. With this app, they can send messages directly from whatever device they are using. Customers can also use the app to track their shipments in real time as well as view past and scheduled shipments.

Benefits of Integration of ShipStation and Intercom

The integration between these two tops allows users to benefit from both programs at the same time. Users can easily manage all their incoming and outgoing messages using one convenient platform and then be able to integrate them into any business system they may be using. This makes it easy for users to stay organized while also allowing them to manage their messages in the best way possible for their business.

By integrating ShipStation with Intercom, users can have an easy way to respond to customer questions or concerns as well as deliver updates about their order status. In doing so, they are able to provide exceptional customer service without taking extra time away from running their business. This improves customer satisfaction while also increasing customer loyalty.

The process to integrate ShipStation and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.