Shiprocket is India's most used eCommerce logistics and shipping software solution.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
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It's easy to connect ShipRocket + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new order is created.
Triggers when a new product is created.
Triggers when a new shipment is created.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a new product.
Creates a custom order.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
There are many companies that provide software, however, there are only a few that have effective customer support. You can find good customer support in Zendesk and Shiprocket. Both of them have good features, but integration of these two will be the best. This is because they are very compatible with each other and they deliver quality services.
In this paragraph, you can discuss about the integration of both software and its benefits. You can first talk about the main features of both software to show how they complement each other. You can begin by discussing about ShipRocket’s features such as conversion tracking, real-time reporting and it provides an opportunity to purchase your products through its website. On the other hand, Zendesk has a ticketing system that provides support for customers who have purchased products from ShipRocket while they are using your product. It also provides a live chat window for customers who have purchased products from you.
In this section, you can summarize what you discussed in the previous paragraphs. You can explain why integration of Shiprocket and Zendesk is beneficial to businesses. You can say that integration of these two software will help in saving time and resources which would otherwise go into customer support. The integration will also help to reduce the expenses on customer support. You can also say that the best way to increase your business is by providing great customer support and integration of ShipRocket and Zendesk can help you do that.
You can also directly ask your audience by saying that they should try the integrated software if they want to have efficient customer support services.
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