ShipRocket + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between ShipRocket and Freshservice

About ShipRocket

Shiprocket is India's most used eCommerce logistics and shipping software solution.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

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Connect ShipRocket + Freshservice in easier way

It's easy to connect ShipRocket + Freshservice without coding knowledge. Start creating your own business flow.

  • New Order

    Triggers when a new order is created.

  • New Product

    Triggers when a new product is created.

  • New Shipment

    Triggers when a new shipment is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • Add New Product

    Creates a new product.

  • Create Custom Order

    Creates a custom order.

How ShipRocket & Freshservice Integrations Work

  1. Step 1: Choose ShipRocket as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate ShipRocket with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshservice as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshservice with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ShipRocket and Freshservice

ShipRocket is a cloud-based shipping software management spution that helps shippers to ship goods more efficiently, manage their shipments more effectively and save time, money and resources. ShipRocket is an advanced and integrated cloud-based shipping system that offers real-time shipping information and insights and supports multi-carrier shipping integrations. The software is designed for small and mid-sized businesses.

Freshservice is a cloud-based IT service management spution with features such as technicians, tickets, SLA monitoring, time tracking, system monitoring, etc. Freshservice is a complete IT service management spution that offers all the features needed to run a successful IT department, and it's offered as a monthly subscription – so you only pay for the services you use.

Integration of ShipRocket and Freshservice will provide numerous benefits such as better visibility of customers’ shipments, ability to cplaborate with team members on the go, easy access to real-time data from any device, easy user interface, integration with accountant software to track revenues, etc.


Integration of ShipRocket and Freshservice will help businesses improve their operations by delivering real-time shipment information to decision makers in various functions across organizations like dispatch, sales, accounting, logistics, etc. It will also help them reduce response time to customer issues and keep all stakehpders updated about the status of the shipment at all times.

The process to integrate ShipRocket and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.